Tuxis launches free Proxmox Backup Server BETA service

I want to try out free account. But why does Tuxis need my telephone number? I mean it should be optional field.
 
I want to try out free account. But why does Tuxis need my telephone number? I mean it should be optional field.

Since the amount of people we can't mail when we need to contact them is high, we want a second way to contact them. Else we would be forced to disable their account.
 
Second question: ive created free PBS instance, i've logged in and i want to create new user just for backups (limited permissions, extra long password) but i can't - im getting 403.
 
Second question: ive created free PBS instance, i've logged in and i want to create new user just for backups (limited permissions, extra long password) but i can't - im getting 403.
You can't login to the PBS web interface to create users. Access is limited. You do not get a dedicated PBS environment. If you need a user, create it via https://portal.tuxis.cloud/

Hope this helps.
 
Thank you both, indeed i've never used API tokens in PBS. It works now

However there is one thing which bothers me. I started some backup (about 20GB). At some point disk usage rised to 10% and Ive stopped the process manually (aborted it). Normally in such cases i would go to shell and manually delete leftovers from datastore to have clear situation. But i don't have access to shell here. How can i clean this old backup? (disk usage stays at 10% but there is no content pointing to this backup in datastore)
 
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Thank you both, indeed i've never used API tokens in PBS. It works now

However there is one thing which bothers me. I started some backup (about 20GB). At some point disk usage rised to 10% and Ive stopped the process manually (aborted it). Normally in such cases i would go to shell and manually delete leftovers from datastore to have clear situation. But i don't have access to shell here. How can i clean this old backup? (disk usage stays at 10% but there is no content pointing to this backup in datastore)
wait 24h, then run a garbage collection
 
I didn't find it in Brazil.
We can't deliver in Brazil due to tax rules from Brazil. We are an EU company, so within the EU there is never a problem for companies. Outside the EU, we have to look up the local tax rules for delivering services. Some countries state that we can invoice without tax with no limits. Some countries do have limits, and after you cross those limits, it becomes complex web of tax rules and submission of sales to different authorities.
Keep in mind, we are selling for € 18,- per TB :) So when we cross a threshold in a country, it won't be with thousands of euro's a month.

That said, within the EU we can even offer PBS with storage in the Netherlands and Germany (for our German customers).. Maybe later even in more EU countries..
 
Although it is correct English (maybe British?) we have changed it in something more common
:)

Thanks for pointing it out.

What Does Arrears Billing Mean?


In billing, the most common options are: billing in advance and billing in arrears. Billing in arrears simply means that you bill your customers after the job is complete. Instead of taking payment beforehand to cover expenses or other costs, you must wait until after the work is completed to get paid. You may have also heard it referred to as “invoice in arrears,” “paid in arrears,” or “arrears billing.”
 
Hey @tuxis,

thank you very much for providing this service.

I signed up for the free tier and did some testing. I did a few backups and now have about 10GB used.
I then deleted all the backups via the PVE interface.
But still, I have apparently 10GB of the 150GB used.

Is there a reason, the space is not freed up, after the backups have been deleted?

Kind Regards,
smoo
 
Thanks for your reply.

Unfortunately this does not seem to be the case with Tuxis PBS. I deleted the files more than 36h ago, and the space is not freed up.
 
You need to run a garbage collect. That will remove data deleted more than 25 hours ago.
Thanks for the hint.

When I added Tuxis as PBS to my PVE, I went to Datacenter -> Storage -> Add -> PBS.

In that menu, I can only set a retention.

In addition, when going to Datacenter -> Backup, I can only set a retention.

When looking at https://support.tuxis.nl/nl/knowledgebase/article/how-to-setup-a-prune-job-and-garbage-collection I don't have these Prune Job options. As I think they are only part of a PBS installation. I've seen it, when I tinkered with a PBS container and a PBS VM running on my PVE.

But with Tuxis I don't have access to a real PBS environment.

Am I missing something here?


For testing, I set both retentions to 1 and see, if this will have an impact. Currently I only have 2 containers backed up, which is about 3GB of size. Just as a side node: currently its still 9GB which is being used.
 
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When looking at https://support.tuxis.nl/nl/knowledgebase/article/how-to-setup-a-prune-job-and-garbage-collection I don't have these Prune Job options. As I think they are only part of a PBS installation. I've seen it, when I tinkered with a PBS container and a PBS VM running on my PVE.

But with Tuxis I don't have access to a real PBS environment.
The garbage collections needs to happen (on the datastore) on the PBS server. I can login to Tuxis and (while I have limited access to the server) I can schedule (or start) garbage collections. Login to the Tuxis server with your account, go to Datastores, then your datastore, go to the Prune and GC Jobs tab, and Edit or Run now your Garbage Collect Jobs.
 
The garbage collections needs to happen (on the datastore) on the PBS server. I can login to Tuxis and (while I have limited access to the server) I can schedule (or start) garbage collections. Login to the Tuxis server with your account, go to Datastores, then your datastore, go to the Prune and GC Jobs tab, and Edit or Run now your Garbage Collect Jobs.

I would love to, but I don't have anywhere to enter any Datastore settings.

Bildschirmfoto 2024-09-11 um 21.47.37.png


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For privacy reasons, I blacked some details. But there is no clickable link under any, which would lead to any Datastore settings.

If you want to, I could send you the unblacked screenshots via DM.

Thanks for your efforts.
 

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