Supermicro H11Dsi USB Ports not working with Proxmox

gProxiA

Member
May 20, 2020
31
4
13
Hello,

my Server has following Hardware:
  • 2x AMD EPYC 7301 Processor (2,20 GHz, 64 MB Cache, 16 Cores, 32 Threads)
  • 64 GB DDR4-2666 RAM (4x DIMM 16 GB PC4-21300 ECC Reg.)
  • SuperMicro H11DSi (on Board: VGA, 2x 1 Gbit-LAN (Intel i350-AM2), 1x M.2, 2x U.2, 10x S-ATA 6Gb/s; Remote Management (IPMI 2.0 over LAN))
  • 7x 1200 GB HGST UltraStar C10K1800 Enterprise SAS (2,5'', 128 MB, 10.520, SAS 12Gb/s)
  • 2x 240 GB Intel SSD DC S4500 Series (69.000 IOPS, 620 TBW, TLC, S-ATA 6Gb/s)
  • Broadcom MegaRAID SAS 9361-8i SAS/S-ATA 12Gb/s Controller
  • CacheVault Protection für MegaRAID SAS Controller
  • Intel 10 Gbit Ethernet Server Adapter X520-DA2 (SFP+)
  • High-efficiency redundantes Netzteil 80Plus Gold (2x 875W, Hot-Swap)

I have 4 USB ports on the back and 2 USB ports on the front. Two of the ports on the back work, the two USB3.0 on the front are not working.

When I connect a USB stick, it lights up briefly and that's it.

The output of lsusb
Bus 002 Device 005: ID 1058:25a3 Western Digital Technologies, Inc. Elements Desktop (WDBWLG)
Bus 002 Device 002: ID 1058:25a3 Western Digital Technologies, Inc. Elements Desktop (WDBWLG)
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

The output of dsmeg after connecting a USB flash drive is empty.

Does anyone have the same problem or can help me in any way?
If you need more information, please let me know.

Thanks
 
maybe they need to be enabled in the bios? otherwise, can you post the complete output of 'dmesg' ?
 

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