Greylisting IS NOT TURNED OFF

[vladosubu]

Good afternoon, the Include Greylist function has been turned off, but it still works, please tell me what needs to be done to disable it?

 

[Stoiko Ivanov]

Good afternoon, the Include Greylist function has been turned off, but it still works, please tell me what needs to be done to disable it?

please share the logs of a mail where you think that this is happening

without those I can only guess that greylisting is happening in the server PMG tries to send the mail to...

 

[vladosubu]

please share the logs of a mail where you think that this is happening

without those I can only guess that greylisting is happening in the server PMG tries to send the mail to...

Tell me, please, what kind of log do you need? And where is it located?

 

[Stoiko Ivanov]

Tell me, please, what kind of log do you need? And where is it located?

The mail logs - you can try taking the ones from the Tracking Center in the GUI, or from the system journal (`journalctl --since '2022-12-01'` for the ones from today - see `man journalctl`) or from /var/log/mail.log...

 

[vladosubu]

The mail logs - you can try taking the ones from the Tracking Center in the GUI, or from the system journal (`journalctl --since '2022-12-01'` for the ones from today - see `man journalctl`) or from /var/log/mail.log...

 

[Stoiko Ivanov]

Do you have any modification on your PMG?

Disabling greylisting usually works without any problem...

try restarting postfix and pmgpolicy:
* `systemctl restart postfix`
* `systemctl restart pmgpolicy`

and watch the journal - `journalctl -f`

 

[vladosubu]

Good afternoon, thank you so much for your prompt help! Rebooting the service helped: * `systemctl restart pmgpolicy`.

Do you have any modification on your PMG?

Disabling greylisting usually works without any problem...

try restarting postfix and pmgpolicy:
* `systemctl restart postfix`
* `systemctl restart pmgpolicy`

and watch the journal - `journalctl -f`

 

[Stoiko Ivanov]

Thanks for reporting back!

I still think it should work without a service restart - but will check this part again

In any case glad it works now!