USB Drive not detected

[milesj]

I know there have been several posts on the topic but I can't find one that helps resolve my issue so figured I'd ask.
I have a new USB backup drive which is an external enclosure with 2x 8TB Seagate drives in a RAID0, so total of 16TB. It shows up as a device in lsusb and generates a device name and serial number but won't show up in fdisk or lsblk so I cannot mount it. The drive works fine when connected to my Windows and other Linux box. Thoughts? Here's my syslog timeframe for when it was recently connected...maybe I'm not seeing something. Thanks in advance.

Nov 14 15:17:00 ProxMoxStorage systemd[1]: Started Proxmox VE replication runner.
Nov 14 15:17:01 ProxMoxStorage CRON[4739]: pam_unix(cron:session): session opened for user root by (uid=0)
Nov 14 15:17:01 ProxMoxStorage CRON[4741]: (root) CMD (   cd / && run-parts --report /etc/cron.hourly)
Nov 14 15:17:01 ProxMoxStorage CRON[4739]: pam_unix(cron:session): session closed for user root
Nov 14 15:18:00 ProxMoxStorage systemd[1]: Starting Proxmox VE replication runner...
Nov 14 15:18:00 ProxMoxStorage systemd[1]: pvesr.service: Succeeded.
Nov 14 15:18:00 ProxMoxStorage systemd[1]: Started Proxmox VE replication runner.
Nov 14 15:18:05 ProxMoxStorage kernel: usb 13-1: new SuperSpeed Gen 1 USB device number 2 using xhci_hcd
Nov 14 15:18:05 ProxMoxStorage kernel: usb 13-1: New USB device found, idVendor=152d, idProduct=0562, bcdDevice= 1.06
Nov 14 15:18:05 ProxMoxStorage kernel: usb 13-1: New USB device strings: Mfr=1, Product=2, SerialNumber=5
Nov 14 15:18:05 ProxMoxStorage kernel: usb 13-1: Product: JMS56x Series
Nov 14 15:18:05 ProxMoxStorage kernel: usb 13-1: Manufacturer: JMicron
Nov 14 15:18:05 ProxMoxStorage kernel: usb 13-1: SerialNumber: RANDOM__68BE7067CDEB
Nov 14 15:18:05 ProxMoxStorage kernel: scsi host12: uas
Nov 14 15:18:05 ProxMoxStorage kernel: scsi 12:0:0:0: Direct-Access     H/W RAID 0                0106 PQ: 0 ANSI: 6
Nov 14 15:18:05 ProxMoxStorage kernel: sd 12:0:0:0: Attached scsi generic sg0 type 0
Nov 14 15:18:05 ProxMoxStorage kernel: sd 12:0:0:0: [sdg] 31255953408 512-byte logical blocks: (16.0 TB/14.6 TiB)
Nov 14 15:18:05 ProxMoxStorage kernel: sd 12:0:0:0: [sdg] Write Protect is off
Nov 14 15:18:05 ProxMoxStorage kernel: sd 12:0:0:0: [sdg] Mode Sense: 67 00 10 08
Nov 14 15:18:05 ProxMoxStorage kernel: sd 12:0:0:0: [sdg] Write cache: enabled, read cache: enabled, supports DPO and FUA
Nov 14 15:18:36 ProxMoxStorage kernel: sd 12:0:0:0: tag#21 uas_eh_abort_handler 0 uas-tag 1 inflight: CMD IN
Nov 14 15:18:36 ProxMoxStorage kernel: sd 12:0:0:0: tag#21 CDB: Inquiry 12 01 00 00 40 00
Nov 14 15:18:36 ProxMoxStorage kernel: scsi host12: uas_eh_device_reset_handler start
Nov 14 15:18:36 ProxMoxStorage kernel: usb 13-1: reset SuperSpeed Gen 1 USB device number 2 using xhci_hcd
Nov 14 15:18:36 ProxMoxStorage kernel: usb 13-1: device firmware changed
Nov 14 15:18:36 ProxMoxStorage kernel: usb 13-1: USB disconnect, device number 2
Nov 14 15:19:00 ProxMoxStorage systemd[1]: Starting Proxmox VE replication runner...
Nov 14 15:19:00 ProxMoxStorage systemd[1]: pvesr.service: Succeeded.

 

[wolfgang]

Hi,

I don't know this Disk enclosure.
But I think it uses as the most other enclosures MD-Raid for the Raid functionality.
Proxmox VE does not support MD-Raid.
You can install it.

 

[milesj]

Hi,

I don't know this Disk enclosure.
But I think it uses as the most other enclosures MD-Raid for the Raid functionality.
Proxmox VE does not support MD-Raid.
You can install it.

Hi there thanks for the reply. It's a pretty generic USB enclosure with a physical RAID switch, its own power supply and USB 3.0, both HDDs inside are Seagate. Unfortunately installing MD-RAID did not help. Any other suggestions?

 

[milesj]

This is the enclosure if that helps:
https://www.amazon.com/Mediasonic-ProRaid-inch-Drive-Enclosure/dp/B01LFSPQLS

 

[milesj]

Hi again...any other suggestions? My team wants to purchase the subscription but we want to ensure our backup drive solution works first...
Thank you

 

[t.lamprecht]

Seems like an issue with certain USB3 devices, try https://unix.stackexchange.com/a/349965/232596

 

[milesj]

Seems like an issue with certain USB3 devices, try https://unix.stackexchange.com/a/349965/232596

THANK you for the reply.

I'll check it out. Thanks.