Tracking Center problem - Segmentation fault

Discussion in 'Mail Gateway: Installation and configuration' started by Sommer, Jul 11, 2018.

  1. Sommer

    Sommer New Member

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    Greetings,

    When using Tracking Center for 48 hours back search, I got the error below.
    command '/usr/bin/pmg-log-tracker -v -l 2000 -s 1531105200 -e 1531278000 -n -g -f gmail.com' failed: got signal 11 (500)

    Running the same command at linux, I got several results, however, at the end: Segmentation fault

    For 24 hours only, no problem at all.
    So I am guessing even with -l LIMIT set, pmg-log-tracker is crashing with many results.

    Any ideias?

    Thank you
     
  2. tom

    tom Proxmox Staff Member
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    Please add your version:

    > pmgversion -v
     
  3. Sommer

    Sommer New Member

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    Hello Tom.

    # pmgversion -v
    proxmox-mailgateway: 5.0-9 (API: 5.0-71/a0907ff5, running kernel: 4.13.16-3-pve)
    pmg-api: 5.0-71
    pmg-gui: 1.0-38
    proxmox-spamassassin: 3.4.1-55
    proxmox-widget-toolkit: 1.0-18
    pve-kernel-4.13.16-3-pve: 4.13.16-49
    pve-kernel-4.13: 5.1-45
    pve-kernel-4.13.13-5-pve: 4.13.13-38
    libpve-http-server-perl: 2.0-9
    lvm2: 2.02.168-2
    pve-firmware: 2.0-4
    libpve-common-perl: 5.0-32
    pmg-docs: 5.0-14
    pve-xtermjs: 1.0-5
    libarchive-perl: 3.2.1-1
    libxdgmime-perl: 0.01-3
    zfsutils-linux: 0.7.9-pve1~bpo9
    libpve-apiclient-perl: 2.0-2
     
  4. tom

    tom Proxmox Staff Member
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    works here.

    check you hardware (mem), logs, etc.
     
  5. Sommer

    Sommer New Member

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    Memory is fine, 18% of 16 GB. Logs also.
    Yeah, it actually works, however, with plenty of logs/messages, it crashes.
     
  6. tom

    tom Proxmox Staff Member
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    We need a test case where we can see the issue in our testlab, otherwise it would be hard to debug.
     
  7. Sommer

    Sommer New Member

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    Right, Tom. What do you need?
     
  8. tom

    tom Proxmox Staff Member
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    I thought I just wrote what we need.
     
  9. Sommer

    Sommer New Member

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    Sorry, Tom. I did not understand what you mean about test case.
     
  10. Sommer

    Sommer New Member

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  11. Sommer

    Sommer New Member

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