subscription key not working - returned error 401

nicolasdiogo

Member
Mar 16, 2010
92
0
6
hello proxmox guys,i


i have purchased the subscription for 1 year which gives me access to the enterprise repository.

but when i try to update the repository after 4 hours of uploading my key to the pve server (

i find this error:

Code:
[ .. ]

Err https://enterprise.proxmox.com wheezy/pve-enterprise amd64 Packages    
  The requested URL returned error: 401

[ .. ]

8% [Working]W: Failed to fetch https://enterprise.proxmox.com/debian/dists/wheezy/pve-enterprise/binary-amd64/Packages: The requested URL returned error: 401
E: Some index files failed to download. They have been ignored, or old ones used instead.
E: Couldn't rebuild package cache

[ .. ]

and when i log into the server gui, there is a message displayed indicating that my license is not valid.
and instead i find that there is a message stating that:

Invalid: Invalid Server ID

since i had t reinstall this server (same hardware)


how can i fix this situation?

thanks,
 
key is re-issued now.

post your current version:

> pveversion -v
 
hi tom,

here it is

Code:
# pveversion -v 
proxmox-ve-2.6.32: not correctly installed (running kernel: 3.10.0-2-pve)
pve-manager: 3.2-4 (running version: 3.2-4/e24a91c1)
pve-kernel-3.10.0-2-pve: 3.10.0-10
lvm2: 2.02.98-pve4
clvm: 2.02.98-pve4
corosync-pve: 1.4.5-1
openais-pve: 1.1.4-3
libqb0: 0.11.1-2
redhat-cluster-pve: 3.2.0-2
resource-agents-pve: 3.9.2-4
fence-agents-pve: 4.0.5-1
pve-cluster: 3.0-12
qemu-server: 3.1-16
pve-firmware: 1.1-3
libpve-common-perl: 3.0-18
libpve-access-control: 3.0-11
libpve-storage-perl: 3.0-19
pve-libspice-server1: 0.12.4-3
vncterm: 1.1-6
vzctl: not correctly installed
vzprocps: not correctly installed
vzquota: not correctly installed
pve-qemu-kvm: 1.7-8
ksm-control-daemon: 1.1-1
glusterfs-client: 3.4.2-1