[SOLVED] Restore job unexpected error

Apr 29, 2022
24
2
8
Hii everyone,

since few weeks we are having issues while restoring backups from our Proxmox Backup Server
Restore stops after few % of progess and it is always different everytime. The both servers are located in the internal netwerk and connected with a 100gb switch
I attached the maybe relevant logs oocured between the restore job on both the servers

Thanks in advance.

1702465738773.png

1702466804985.png
 

Attachments

  • restore-logs.txt
    211.5 KB · Views: 3
  • pbs-logs.txt
    5.6 KB · Views: 0
Last edited:
Hi,
please check your zpool status on the PBS server, according to the logs you get read errors on the disks. Also check the smart values of the disks.
 
Hi,
please check your zpool status on the PBS server, according to the logs you get read errors on the disks. Also check the smart values of the disks.
The problem was identified.
The high read-write error rate is apparently normal for the HDD brand. The cause of the error was hardware damage to one of the memory modules.

After we replaced the module, the restore process worked as usual.

Thank you for your quick help.
 

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!