I have a problem, i am looking for help. I pay to help.
Hetzner send me this:
We have detected that your server is using different MAC addresses from those allowed by your Robot account.
Please take all necessary measures to avoid this in the future and to solve the issue.
We also request that you send a short response to us. This response should contain information about how this could have happened and what you intend to do about it.
In the event that the following steps are not completed successfully, your server can be locked at any time after 2022-02-23 16:47:06 +0100.
How to proceed:
- Solve the issue
- Please note, in case you have fixed the problem, please wait at least 10 minutes before rechecking:
https://abuse.hetzner.com/retries/?token=a6a5a33cfd39acb2ca672841935a53a
- After successfully testing that the issue is resolved, send us a statement by using the following link:
https://abuse.hetzner.com/statements/?token=a6a5a33cfd39acb2ca672841935a53a
Please visit our FAQ here, if you are unsure how to proceed:
https://docs.hetzner.com/robot/dedicated-server/faq/error-faq/#mac-errors
Important note:
When replying to us, please leave the abuse ID [AbuseID:A0CE8B:1F] unchanged in the subject line. Manual replies will only be handled in the event of a lock.
Please note that we do not provide telephone support in our department. If you have any questions, please send them to us by responding to this email.
Allowed MACs:
44:8a:5b:2c:31:ea
Unallowed MACs:
2a:ba:40:71:83:a2
2c:96:40:71:83:a2
I dont fix this. can anybody help me? I will pay for the help