My Proxmox usually crash and hang

[Kenny Huynh]

Hello,

I have built 2 PMG version 6.1-2 on VMWARE and running cluster for them

Both server usually crash and hang, I don't know the reason

I have checked kern.log but can't figure out any issue

Anybody help me (

 

[oguz]

hi,

without any info we can't help you either

it'd help if you can describe the symptoms of the crash/hang, and give us some context about the problem (e.g. started happening after a certain update/change/configuration etc.)

in general you should check
-> /var/log/syslog (and older syslogs, syslog.1 syslog.2.gz and so on)
-> dmesg output
-> pmgversion -v for version information

 

[Kenny Huynh]

Hi Oguz,

Thank you very much for reply to my article

Here is pmgversion

root@pmgvn-01:~# pmgversion -v
proxmox-mailgateway: 6.1-1 (API: 6.1-2/53ccdd75, running kernel: 5.3.10-1-pve)
pmg-api: 6.1-2
pmg-gui: 2.1-3
pve-kernel-5.3: 6.0-12
pve-kernel-helper: 6.0-12
pve-kernel-5.3.10-1-pve: 5.3.10-1
libarchive-perl: 3.3.3-1
libjs-extjs: 6.0.1-10
libjs-framework7: 4.4.7-1
libpve-apiclient-perl: 3.0-2
libpve-common-perl: 6.0-8
libpve-http-server-perl: 3.0-3
libxdgmime-perl: 0.01-5
lvm2: 2.03.02-3
pmg-docs: 6.1-2
proxmox-mini-journalreader: 1.1-1
proxmox-spamassassin: 3.4.2-13
proxmox-widget-toolkit: 2.0-9
pve-firmware: 3.0-4
pve-xtermjs: 3.13.2-1
zfsutils-linux: 0.8.2-pve2

And attachment file contains dmesg and Syslog

Thank you

 

[Kenny Huynh]

Hi Oguz,

time of crash: 10:30:21 and 10:45:12 on 1 April

Best Regards,