It takes time to access the PVE and application web interface

[ivanildolb]

Hello everyone !!

I use PVE 7.1 (no-subscription) and I've been facing an annoying problem related to the applications' web interface... The question is the following: when I spend a certain amount of time (over 48h, on average) without accessing the web interface of any application or the Web GUI of Proxmox, I always face a huge slowdown, it's as if the web server was "sleeping" and not responding. You have to reload the page several times to be able to access the service. However, once access is successful, other times there is no delay, it works normally. Interestingly, this problem always occurs, even though everything is ok with the VM, CT and services hosted on them, including the web server.

Has anyone been through something like this, would you know how to tell me what is causing this and how to fix it? I would be very grateful !

 

[Moayad]

Hello,

odd, do you have maybe a ha proxy in your PVE server? have you checked the Syslog/journalctl when the slowdown occurs?

 

[ivanildolb]

So I don't use proxy on my PVE nor on my LAN. No syslog / journalctl displays no warnings or errors. The firewall on my server and VMs are all disabled, I don't know what's happening...

 

[Moayad]

Could you please check for systemctl status pvedaemon.service and systemctl status pveproxy.service when the issue occurs again, or restart that services will help?

 

[ivanildolb]

Both services are up and running.

 

[Moayad]

Have you tried to restart them when the issue occurs?

 

[ivanildolb]

I restarted, but it didn't work. Could it be something related to proxy memory or some cache on the server?

 

[Moayad]

did you check the `top` command output?

 

[ivanildolb]

result of the command "top"

 

[oguz]

You have to reload the page several times to be able to access the service. However, once access is successful, other times there is no delay, it works normally.

the symptoms seem similar to this possible bug thread [0]

have you tried from a different browser? or clearing the cache?

[0]: https://forum.proxmox.com/threads/p...00mb-gradually-increases-to-gigabytes.101883/

 

[ivanildolb]

I've already tested firefox, chrome and edge... they all work the same, including incognito mode