[SOLVED] Invalid server ID

[Christophe Casalegno]

I've subscribe key for 4 CPU on proxmox website. Problem : it's active on my first node (2 CPU, version 3.0) but on my second node (upgraded in 3.1) i've this message :

Invalid: Invalid Server ID

Thanks for your help.

best regards,

--
Christophe Casalegno

 

[Christophe Casalegno]

I think i've found the problem : "It will take up to one hour for full activation (=enabling access to the enterprise.proxmox.com repository)." So, i'll wait ten minutes more

best regards,

--
Christophe Casalegno

 

[tom]

you can activate a subscription only on one server. if you have a second server, you need a second subscription key.

for more details, see the subscription agreement on http://www.proxmox.com/proxmox-ve/pricing

 

[Christophe Casalegno]

Hi and thanks. Yes, i've do a mistake, so i've 2 servers with 2 cpu, and i've buy a license with 4 CPU, and now a license for 2 CPU, so y've 2 license (4+2) but it's only for 2+2.. :/

best regards,

 

[tom]

please contact the sales team, they will assist here.

 

[Christophe Casalegno]

ok, is office@maurer-it.com the good email ?

--
best regards,

 

[tom]

I assume you should know where you purchased it.

If you bought at shop.maurer-it.com, login to your account and submit your request there.

 

[Christophe Casalegno]

All is ok now. I've be refunded.