[SOLVED] Invalid server ID

Discussion in 'Proxmox VE: Installation and configuration' started by Christophe Casalegno, Aug 30, 2013.

  1. Christophe Casalegno

    Proxmox Subscriber

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    I've subscribe key for 4 CPU on proxmox website. Problem : it's active on my first node (2 CPU, version 3.0) but on my second node (upgraded in 3.1) i've this message :

    Invalid: Invalid Server ID

    Thanks for your help.

    best regards,

    --
    Christophe Casalegno
     
    #1 Christophe Casalegno, Aug 30, 2013
    Last edited: Aug 30, 2013
  2. Christophe Casalegno

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    I think i've found the problem : "It will take up to one hour for full activation (=enabling access to the enterprise.proxmox.com repository)." So, i'll wait ten minutes more :)

    best regards,

    --
    Christophe Casalegno
     
  3. tom

    tom Proxmox Staff Member
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    you can activate a subscription only on one server. if you have a second server, you need a second subscription key.

    for more details, see the subscription agreement on http://www.proxmox.com/proxmox-ve/pricing
     
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  4. Christophe Casalegno

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    Hi and thanks. Yes, i've do a mistake, so i've 2 servers with 2 cpu, and i've buy a license with 4 CPU, and now a license for 2 CPU, so y've 2 license (4+2) but it's only for 2+2.. :/

    best regards,
     
  5. tom

    tom Proxmox Staff Member
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    please contact the sales team, they will assist here.
     
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  6. Christophe Casalegno

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  7. tom

    tom Proxmox Staff Member
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    I assume you should know where you purchased it.

    If you bought at shop.maurer-it.com, login to your account and submit your request there.
     
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  8. Christophe Casalegno

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    All is ok now. I've be refunded.
     
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