Genuine Intel(R) CPU 0000 @ 2.2GHz

A

antoniormjr

Renowned Member
May 29, 2015
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Brasil, RS, Gravataí
www.amartinstechnet.blogspot.com.br
Hello everyone, I bought a brand CPU Intel Xeon E5 2698 V4 put the Proxmox did not recognize the CPU in the description of / etc / cpuinfo featuring Genuine Intel (R) CPU 0000 @ 2.2GHz.
Proxmox -ve: 4.2-56 (running kernel: 4.4.13-1-pve)
pve-manager: 4.2-15 (running version: 4.2-15 / 6669ad2c)
pve-kernel-4.4.6-1-pve: 4.4.6-48
pve-kernel-4.4.13-1-pve: 4.4.13-56
lvm2: 2.02.116-pve2
corosync-pve: 2.3.5-2
libqb0: 1.0-1
pve-cluster: 4.0-42
qemu-server: 4.0-83
pve-firmware: 1.1-8
libpve-common-perl: 4.0-70
libpve-access-control: 4.0-16
libpve-storage-perl: 4.0-55
pve-libspice-server1: 0.12.5-2
vncterm: 1.2-1
pve-qemu-kvm: 2.5-19
pve-container: 1.0-70
pve-firewall: 2.0-29
pve-ha-manager: 1.0-32
ksm-control-daemon: 1.2-1
glusterfs-client: 3.5.2-2 + deb8u2
lxc-pve: 1.1.5-7
lxcfs: 2.0.0-pve2
cgmanager: 00:39-pve1
criu: 1.6.0-1
zfsutils: 0.6.5.7-pve10 ~ bpo80
 
root@0:~# cat /proc/cpuinfo
processor : 0
vendor_id : GenuineIntel
cpu family : 6
model : 79
model name : Genuine Intel(R) CPU 0000 @ 2.20GHz
stepping : 1
microcode : 0xb000010
cpu MHz : 1683.257
cache size : 25600 KB
physical id : 0
siblings : 20
core id : 0
cpu cores : 10
apicid : 0
initial apicid : 0
fpu : yes
fpu_exception : yes
cpuid level : 20
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdt scp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc ap erfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_time r aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb intel_pt tpr_shadow vn mi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpci d rtm cqm rdseed adx smap xsaveopt cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_l ocal dtherm ida arat pln pts
bugs :
bogomips : 4399.72
clflush size : 64
cache_alignment : 64
address sizes : 46 bits physical, 48 bits virtual
power management:

processor : 1
vendor_id : GenuineIntel
cpu family : 6
model : 79
model name : Genuine Intel(R) CPU 0000 @ 2.20GHz
stepping : 1
microcode : 0xb000010
cpu MHz : 3073.898
cache size : 25600 KB
physical id : 0
siblings : 20
core id : 1
cpu cores : 10
apicid : 2
initial apicid : 2
fpu : yes
fpu_exception : yes
cpuid level : 20
wp : yes
flags : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx pdpe1gb rdt scp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc ap erfmperf eagerfpu pni pclmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_time r aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb intel_pt tpr_shadow vn mi flexpriority ept vpid fsgsbase tsc_adjust bmi1 hle avx2 smep bmi2 erms invpci d rtm cqm rdseed adx smap xsaveopt cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_l ocal dtherm ida arat pln pts
bugs :
bogomips : 4399.72
clflush size : 64
cache_alignment : 64
address sizes : 46 bits physical, 48 bits virtual
power management:
 
So, it is not recognized by the kernel. This cannot be solved directly in Proxmox, you'll have to wait for the ubuntu staff, that'll get this fixed in their LTS kernel. Proxmox is using the ubuntu LTS kernel.

I have the the exact module you're using, but at least on RHEL on 2.6.32 (OOOOLD kernel), the v4 is recognized correctly:

Code: 
rocessor    : 15
vendor_id    : GenuineIntel
cpu family    : 6
model        : 79
model name    : Intel(R) Xeon(R) CPU E5-2667 v4 @ 3.20GHz
stepping    : 1
microcode    : 184549396
cpu MHz        : 3192.770
cache size    : 25600 KB

I have no idea what's wrong with your CPU.
 
You sure its a retail CPU and not an engineering sample? IIRC, the model name string is pulled off the CPU and "Genuine Intel(R) CPU 0000 @ 2.20GHz" generally indicates ES.
 
Your first post says:
antoniormjr said:
Hello everyone, I bought a brand CPU Intel Xeon E5 2698 V4 ...
Click to expand...

but case of the processor in the picture is marked E5-2630 V4. Your cpuinfo also indicates 10 cores - but an E5-2698 v4 should have 20. There is no good reason why your BIOS and Debian should not properly recognize this CPU if it were retail.

My money says you've got an ES CPU with a "remarked" case. It is a common counterfeit. You should go back to the seller and demand a refund.
 
  • Like
Reactions: tjh
FWIW, Proxmox with kernel 4.4.10 detects the E5-2698 V4 CPUs that are in one of my boxes. And correctly indicates they have 20 cores.

Code: 
processor    : 0
vendor_id    : GenuineIntel
cpu family    : 6
model        : 79
model name    : Intel(R) Xeon(R) CPU E5-2698 v4 @ 2.20GHz
stepping    : 1
microcode    : 0xb000010
cpu MHz        : 2213.406
cache size    : 51200 KB
physical id    : 0
siblings    : 40
core id        : 0
cpu cores    : 20
apicid        : 0
initial apicid    : 0
fpu        : yes
fpu_exception    : yes
cpuid level    : 20
wp        : yes
flags        : fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht t
m pbe syscall nx pdpe1gb rdtscp lm constant_tsc arch_perfmon pebs bts rep_good nopl xtopology nonstop_tsc aperfmperf eagerfpu pni pc
lmulqdq dtes64 monitor ds_cpl vmx smx est tm2 ssse3 sdbg fma cx16 xtpr pdcm pcid dca sse4_1 sse4_2 x2apic movbe popcnt tsc_deadline_
timer aes xsave avx f16c rdrand lahf_lm abm 3dnowprefetch epb intel_pt tpr_shadow vnmi flexpriority ept vpid fsgsbase tsc_adjust bmi
1 hle avx2 smep bmi2 erms invpcid rtm cqm rdseed adx smap xsaveopt cqm_llc cqm_occup_llc cqm_mbm_total cqm_mbm_local dtherm ida arat
 pln pts
bugs        :
bogomips    : 4399.88
clflush size    : 64
cache_alignment    : 64
address sizes    : 46 bits physical, 48 bits virtual
power management:
 
Since you've already popped the heatsink and can see the case markings you can always try a warranty check. Problem with that is the scammer's have learned how to copy legitimate markings so it might not be conclusive even if it says A-OK.

http://www.intel.com/content/www/us/en/support/warranty-center.html

Or you could download and run the Intel CPU identification Utility. Trouble with the identification utility is that it is a windows executable, so you'll need to load up a windows image to run it in. There is a bootable version on the download page too, but it is not updated very frequently and the one on the site now appears to pre-date the E5 v4 chip launch.

https://downloadcenter.intel.com/product/5982/Intel-Processor-Identification-Utility
 
antoniormjr said:
Hello people, today I received a return of referring to CPU intel, they still did not provide the label processor. Thank you all for your help.
Click to expand...

@antoniormjr Did you solve this? Is it really a valid Intel Xeon CPU or an Engineering Sample one?

I also have one CPU recognized as Genuine Intel(R) CPU 0000 @ 2.1GHz where it supposed to be E5-2620 V4. I'm on latest PVE 5.1 with kernel 4.13.16-1. And I have lots of totem retransmit list issue spamming the syslog and sometimes random reboots.
 
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