Configuration -> Mail Proxy -> Whitelist -> Domain (Sender) Not skipping greylisting

[eoh7678]

I have a mostly up-to-date Proxmox Mail Gateway installed. For some reason, either I'm not grasping how the whitelist works, or it isn't working for some domains.

For example, I have sony.com, account.sony.com and txn-email.account.sony.com all in the Sender whitelist, but messages are still being greylisted:



Please let me know what other info you need that may help figure this out.

 

[hata_ph]

From my understanding, users' whitelist will not bypass greylisting. Try Mail Proxy -> Whitelist.

 

[Stoiko Ivanov]

I'm not grasping how the whitelist works, or it isn't working for some domains.

PMG has 3 places for accepting addresses:
* the mail proxy whitelist (GUI -> Configuration -> Mail Proxy -> Whitelist) - this is used to skip things like SPF checks, rbl lookups in the mailproxy and Greylisting - add the addresses there!
* the Blacklist Who object in the rule system - there you can block certain addresses in the rule system (which comes after greylisting)
* the User White-/Blacklist where individual users can decide that mail for them should be blocked or delivered directly, instead of being put into quarantine

I hope this helps

 

[eoh7678]

PMG has 3 places for accepting addresses:
* the mail proxy whitelist (GUI -> Configuration -> Mail Proxy -> Whitelist) - this is used to skip things like SPF checks, rbl lookups in the mailproxy and Greylisting - add the addresses there!
* the Blacklist Who object in the rule system - there you can block certain addresses in the rule system (which comes after greylisting)
* the User White-/Blacklist where individual users can decide that mail for them should be blocked or delivered directly, instead of being put into quarantine

I hope this helps

OK, so that's exactly the way I'm doing it, and yet the greylist still catches domains added in (GUI -> Configuration -> Mail Proxy -> Whitelist)

Here is the setting:



And here is the tracking center:



So what's up?? It's driving me batty!

 

[hata_ph]

You should whitelist domain ucbounce.paragon-software.com or use regular regex.