Cant stop VM from panel

Dvizhok99

Member
Jun 13, 2018
11
1
8
39
Hello.

While stopping the server from the panel I get this message

TASK ERROR: VM quit/powerdown failed - got timeout

I can stop the server from the console without problems
qm stop ID



pveversion
pve-manager/5.2-11/13c2da63 (running kernel: 4.15.18-8-pve)
 
shutdown and stop are 2 different commands, i guess if you would do "qm shutdown ID" you also would get the timeout

some guest os require that you configure acpi actions (e.g. windows, or some ubuntu desktop versions)

a possible solution would be to install the guest agent, then the poweroff does not use acpi anymore but the guest agent
 
Are the changes in the options view of the VM still pending (red text)?
If so please stop the VM, restart and than try to shutdown again.
Which guest OS is running in the VM?
 
There is nothing yet installed, it is being launched Ubuntu server 18.10

I just installed a ubuntu 18.10 server VM with default configs and the shutdown command works without any additional settings, even without the qemu guest agent. Can you please post your vm config.
 
I just installed a ubuntu 18.10 server VM with default configs and the shutdown command works without any additional settings, even without the qemu guest agent. Can you please post your vm config.
agent: 1
bootdisk: scsi0
cores: 1
ide2: local:iso/ubuntu-18.10-live-server-amd64.iso,media=cdrom
memory: 512
net0: virtio=26:BC:95:3B:A9:59,bridge=vmbr1,rate=12
ostype: l26
scsi0: local-zfs:vm-8328-disk-0,size=25G
smbios1: uuid=766edfa6-b93b-4b81-89fd-42515eef7c66
usb0: spice
vga: qxl
vmgenid: 93c6c49d-d21d-4a43-a75b-7e88fcd899f7
 

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!