any way to throttle spam reports? and "force" empty proxspamreport?

chipc

New Member
Sep 20, 2007
15
0
1
We'd like to slow down the spam reports that get generated each midnight; the large number of them is causing load alarms on our internal mail router. Some method of limiting them to so-many-per-minute would be good.

Also, having just discovered the proxspamreport command, is there a way to force it to send an empty report to a user with nothing in their quarantine? The point would be to generate a clickable ticket to allow them to pro-actively manage their whitelist. Our helpdesk gets calls along the lines of "I know I'm going to get an important message from a certain e-mail address and I want to make sure it gets whitelisted" and currently we need to have an admin put it in their whitelist for them, it'd be nice to let them do this themselves.

Thanks,

Chip
 
We'd like to slow down the spam reports that get generated each midnight; the large number of them is causing load alarms on our internal mail router. Some method of limiting them to so-many-per-minute would be good.

we will implement rate controls here in future version.

Also, having just discovered the proxspamreport command, is there a way to force it to send an empty report to a user with nothing in their quarantine? The point would be to generate a clickable ticket to allow them to pro-actively manage their whitelist. Our helpdesk gets calls along the lines of "I know I'm going to get an important message from a certain e-mail address and I want to make sure it gets whitelisted" and currently we need to have an admin put it in their whitelist for them, it'd be nice to let them do this themselves.

If you have LDAP (MS ADS) the users can also login via their windows account. If not, the users can use their old spamreports to login (the ticket-links in the old reports are x-days valid, specified in "quarantine lifetime").
 

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