Windows 11 backup fail to restore with errors

KingRichard

New Member
Sep 8, 2021
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0
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Hi all,

I really desperates been 2 days trying to install my windows 11 with a proper backup.

1. making the windows 11 (done)
2. passthrough GPU (done)
3. Making backup (done) the backup being store on my NAS
4. For rainy day.. remove the complete Windows with backup (error after 99% with
Code:
TASK ERROR: command 'set -o pipefail && zstd -q -d -c /mnt/pve/Synology/dump/vzdump-qemu-200-2023_07_26-13_27_40.vma.zst | vma extract -v -r /var/tmp/vzdumptmp456564.fifo - /var/tmp/vzdumptmp456564' failed: exit code 133

Anyone have some help? This happen to all my previous windows backup and Linux backup did not have any impact.

Current Proxmox install on main NVME and Windows being install on 2nd NVME

Help?
 
Hi,
please make sure that you have enough space left on your target storage for the restore.
 
Hi,
the exit code is also interesting: exit code 133. Looking it up it is EHWPOISON 133 Memory page has hardware error. Was it the same for your other attempts? I'd try running a memory test, e.g. via the Proxmox installer ISO in the advanced options.

EDIT: @Chris told me this error can happen when there is not enough space apparently: https://forum.proxmox.com/threads/restore-error.16027/
 
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Well to be honest this happen very recently. Previously all my Windows backups can be restored without any problem.

Since I recreate my proxmox machine to the latest version which is 8.0.5 all my Windows backups failed with a similar error. I know I'm making it 1TB in size. However, the NVME that I restored to it is 2TB in size. So, still have no clues why this keeps happening. Reinstall Windows 11 and make the backup, again similar error. I try to reformat my 2TB NVME without any luck. The error keeps on happening.

P.S. I switched my 1TB NVME with my 2TB NVME, so now it's in reverse. Win11 install and backup <- so far no problem restoring. Will try to do a passthrough GPU hope this will have no problem.
 
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Please also share your storage and VM configuration, and the journal around the time of the failed restore.
Bash:
qm config <VMID>
cat /etc/pve/storage.cfg
journalctl --since <DATETIME> --until <DATETIME>

Can you exclude this to be an issue with your NVME drive?
 
Hi Chris,

This is what happens to my backup which I'm trying to restore into the other NVME. It ends up with the same result. Actually, all my previous Windows ended with the same result after 99%

Code:
restore vma archive: zstd -q -d -c /mnt/pve/Synology/dump/vzdump-qemu-200-2023_07_26-13_27_40.vma.zst | vma extract -v -r /var/tmp/vzdumptmp3254.fifo - /var/tmp/vzdumptmp3254
CFG: size: 877 name: qemu-server.conf
DEV: dev_id=1 size: 540672 devname: drive-efidisk0
DEV: dev_id=2 size: 429496729600 devname: drive-scsi0
DEV: dev_id=3 size: 4194304 devname: drive-tpmstate0-backup
CTIME: Wed Jul 26 13:27:46 2023
  Rounding up size to full physical extent 4.00 MiB
  Wiping ext4 signature on /dev/KLEVV/vm-300-disk-0.
  Logical volume "vm-300-disk-0" created.
new volume ID is 'KLEVV:vm-300-disk-0'
  Logical volume "vm-300-disk-1" created.
new volume ID is 'KLEVV:vm-300-disk-1'
  Logical volume "vm-300-disk-2" created.
new volume ID is 'KLEVV:vm-300-disk-2'
map 'drive-efidisk0' to '/dev/KLEVV/vm-300-disk-0' (write zeros = 1)
map 'drive-scsi0' to '/dev/KLEVV/vm-300-disk-1' (write zeros = 1)
map 'drive-tpmstate0-backup' to '/dev/KLEVV/vm-300-disk-2' (write zeros = 1)
progress 1% (read 4295032832 bytes, duration 19 sec)
progress 2% (read 8590065664 bytes, duration 36 sec)
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_26-13_27_40.vma.zst : Decoding error (36) : Restored data doesn't match checksum
vma: restore failed - short vma extent (628224 < 684544)
/bin/bash: line 1:  3264 Exit 1                  zstd -q -d -c /mnt/pve/Synology/dump/vzdump-qemu-200-2023_07_26-13_27_40.vma.zst
      3265 Trace/breakpoint trap   | vma extract -v -r /var/tmp/vzdumptmp3254.fifo - /var/tmp/vzdumptmp3254
  Logical volume "vm-300-disk-0" successfully removed.
temporary volume 'KLEVV:vm-300-disk-0' sucessfuly removed
  Logical volume "vm-300-disk-1" successfully removed.
temporary volume 'KLEVV:vm-300-disk-1' sucessfuly removed
  Logical volume "vm-300-disk-2" successfully removed.
temporary volume 'KLEVV:vm-300-disk-2' sucessfuly removed
no lock found trying to remove 'create'  lock
error before or during data restore, some or all disks were not completely restored. VM 300 state is NOT cleaned up.
TASK ERROR: command 'set -o pipefail && zstd -q -d -c /mnt/pve/Synology/dump/vzdump-qemu-200-2023_07_26-13_27_40.vma.zst | vma extract -v -r /var/tmp/vzdumptmp3254.fifo - /var/tmp/vzdumptmp3254' failed: exit code 133


Journalctl shows this error
Jul 27 08:30:18 main pvedaemon[1275]: <root@pam> starting task UPID:main:00000CB6:0000CAB2:64C1C8AA:qmrestore:300:root@pam: Jul 27 08:37:28 main systemd[1]: Starting systemd-tmpfiles-clean.service - Cleanup of Temporary Directories... Jul 27 08:37:28 main systemd[1]: systemd-tmpfiles-clean.service: Deactivated successfully. Jul 27 08:37:28 main systemd[1]: Finished systemd-tmpfiles-clean.service - Cleanup of Temporary Directories. Jul 27 08:37:28 main systemd[1]: run-credentials-systemd\x2dtmpfiles\x2dclean.service.mount: Deactivated successfully. Jul 27 08:44:46 main pvedaemon[1277]: <root@pam> successful auth for user 'root@pam' Jul 27 08:53:39 main kernel: show_signal: 13 callbacks suppressed Jul 27 08:53:39 main kernel: traps: vma[3265] trap int3 ip:7f1ca615de92 sp:7ffed1cb7e50 error:0 in libglib-2.0.so.0.7400.6[7f1ca611f000+8d000] Jul 27 08:53:46 main kernel: dm-0: detected capacity change from 8192 to 0 Jul 27 08:53:46 main kernel: dm-1: detected capacity change from 838860800 to 0 Jul 27 08:53:46 main kernel: dm-12: detected capacity change from 8192 to 0 Jul 27 08:53:46 main kernel: dm-0: detected capacity change from 8192 to 0 Jul 27 08:53:47 main kernel: dm-0: detected capacity change from 838860800 to 0 Jul 27 08:53:47 main kernel: dm-0: detected capacity change from 8192 to 0 Jul 27 08:53:47 main pvedaemon[3254]: no lock found trying to remove 'create' lock Jul 27 08:53:47 main pvedaemon[3254]: error before or during data restore, some or all disks were not completely restored. VM 300 state is NOT cleaned up. Jul 27 08:53:47 main pvedaemon[3254]: command 'set -o pipefail && zstd -q -d -c /mnt/pve/Synology/dump/vzdump-qemu-200-2023_07_26-13_27_40.vma.zst | vma extract -v -r /var/tmp/vzdumptmp3254.fifo - /var/tmp/vzdumptmp3254' failed: exit code 133 Jul 27 08:53:47 main pvedaemon[1275]: <root@pam> end task UPID:main:00000CB6:0000CAB2:64C1C8AA:qmrestore:300:root@pam: command 'set -o pipefail && zstd -q -d -c /mnt/pve/Synology/dump/vzdump-qemu-200-2023_07_26-13_27_40.vma.zst | vma extract -v -r /var/tmp/vzdumptmp3254.fifo - /var/tmp/vzdumptmp3254' failed: exit code 133


CleanShot 2023-07-27 at 09.23.00.png
 
Code:
progress 99% (read 425206480896 bytes, duration 1389 sec)
_26-13_27_40.vma.zst : Decoding error (36) : Restored data doesn't match checksum
I think this error comes from zstd itself during decompression. Sounds like the compressed file is corrupted at the end. You can try decompressing the compressed vma file with zstd -d --no-check /path/to/archive.vma.zst and try to restore the vma file afterwards. Be aware that you need enough space on the storage where you decompress it.

EDIT: I'd also still run a memtest to make sure there's no issue there.
 
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I think this error comes from zstd itself during decompression. Sounds like the compressed file is corrupted at the end. You can try decompressing the compressed vma file with zstd -d --no-check /path/to/archive.vma.zst and try to restore the vma file afterwards. Be aware that you need enough space on the storage where you decompress it.

EDIT: I'd also still run a memtest to make sure there's no issue there.
Again thanks for the input. If I wanna used manual restore is there a brief step-by-step on how to? I mean where should I restore the files and upload to where? how? Really would like to get to the bottom of this, since all my Linux backup does not get the same problem. Only for Windows backup in which I suspect has something to do with TPM?

I try to restore 1TB which might have a problem with storage, however, the latest one today is only 400GB in which my NVME is 2TB.
 
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Again thanks for the input. If I wanna used manual restore is there a brief step-by-step on how to? I mean where should I restore the files and upload to where? how? Really would like to get to the bottom of this, since all my Linux backup does not get the same problem. Only for Windows backup in which I suspect has something to do with TPM?
Do you mean newly created backups also have this problem? You'd still restore the same way after decompressing, just selecting the vma file instead of the vma.zst file.
 
Do you mean newly created backups also have this problem? You'd still restore the same way after decompressing, just selecting the vma file instead of the vma.zst file.
Hi Fiona,

Manual restore when successful. Thank you soo much. Somehow the new build never run as good as the old build. So with this I have a working Windows. Again thanks
 
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