while sending end of data -- message may be sent more than once

[Adam Cheung]

Hi All,

My customer told me they can't receive any email from qq.com, after I check tracking log, I saw they were deferred with the following log.
What's happened?

Nov 21 11:34:25   qmgr   9681E1D457: from=<someone@qq.com>, size=12256403, nrcpt=3 (queue active)
Nov 21 11:34:26   lmtp   9681E1D457: to=<user1@foo.bar>, relay=127.0.0.1[127.0.0.1]:10024,
delay=331813, delays=331811/0.01/0.09/0.98, dsn=4.4.2, status=deferred (lost
connection with 127.0.0.1[127.0.0.1] while sending end of data -- message may
be sent more than once)
Nov 21 11:34:26   lmtp   9681E1D457: to=<user2@foo.bar>, relay=127.0.0.1[127.0.0.1]:10024,
delay=331813, delays=331811/0.01/0.09/0.98, dsn=4.4.2, status=deferred (lost
connection with 127.0.0.1[127.0.0.1] while sending end of data -- message may
be sent more than once)
Nov 21 11:34:26   lmtp   9681E1D457: to=<user3@foo.bar>, relay=127.0.0.1[127.0.0.1]:10024,
delay=331813, delays=331811/0.01/0.09/0.98, dsn=4.4.2, status=deferred (lost
connection with 127.0.0.1[127.0.0.1] while sending end of data -- message may
be sent more than once)

 

[tom]

"lost connection with 127.0.0.1"

this points to a problem with the local filter service, seems this one is not running.

 

[Adam Cheung]

"lost connection with 127.0.0.1"

this points to a problem with the local filter service, seems this one is not running.

Hi Tom,

It can receive mails from other domain without problem, but only deferring mails from qq.com.
I've checked services, seems no problem.

 

[tom]

please check the syslog and your rule setup for error.

if you need help, please open a support request via https://my.proxmox.com

 

[Adam Cheung]

please check the syslog and your rule setup for error.

if you need help, please open a support request via https://my.proxmox.com

Hi,

I've submitted a ticket, thanks!
Ticket ID - PLP-443-99483

 

[Adam Cheung]

please check the syslog and your rule setup for error.

if you need help, please open a support request via https://my.proxmox.com

Okay I've checked syslog, it said It cannot convert GB18030 to UTF-8
How to solve this problem?

Dec  6 16:17:33 llcmx01 proxprox[2826]: WARNING: Unable to convert text in character set `GB18030' to UTF-8... ignoring#012 at /usr/share/perl5/MIME/Head.pm line 791
Dec  6 16:17:33 llcmx01 proxprox[2826]: WARNING: Unable to convert text in character set `GB18030' to UTF-8... ignoring#012 at /usr/share/perl5/MIME/Head.pm line 791
Dec  6 16:17:33 llcmx01 proxprox[2826]: WARNING: Unable to convert text in character set `GB18030' to UTF-8... ignoring#012 at /usr/share/perl5/MIME/Head.pm line 791
Dec  6 16:17:33 llcmx01 proxprox[2826]: WARNING: Unable to convert text in character set `GB18030' to UTF-8... ignoring#012 at /usr/share/perl5/MIME/Head.pm line 791
Dec  6 16:17:33 llcmx01 postfix/lmtp[2825]: E7B9F2BEED: to=<foo@bar.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=6758, delays=6758/0.01/0.09/0.16, dsn=4.4.2, status=deferred (lost connection with 127.0.0.1[127.0.0.1] while sending end of data -- message may be sent more than once)