Load average is not what you think it is. It's a look at the run queue, and even if that task is blocked (reading from drive, waiting for input, whatever), it is still counted as part of the load. Look at vmstat, etc. Your CPU utilization is only 8.6%. No worries. Also, as a byproduct of using multiple CPUs, each CPU gets to run 1 task simultaneously. So, even if it's something minimal, if you have 12 processes executing at the same time, that's a load of.... 12.
Get it now?