USB UPS not detected after update

sntms

New Member
Mar 8, 2022
3
0
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Hi,

yesterday my Proxmox host did an update and after a reboot the driver "usbhid-ups" is no longer available. On the USB 001/003 (where I have my UPS connected) I have now loaded a virtual Keyboard/Mouse Driver and I can't see the UPS anymore.

Any ideas on how to fix this?
 

oguz

Proxmox Staff Member
Staff member
Nov 19, 2018
5,200
674
118
hi,

* which package versions are you currently using? pveversion -v

* when was the last reboot? uptime -p

* lsusb output might be interesting

* and also you can try running dmesg -w in a terminal and plugging the device out and back in, see if any new entries/errors show up in the output
 

sntms

New Member
Mar 8, 2022
3
0
1
27
Code:
root@proxlab:~# pveversion -v
proxmox-ve: 7.1-1 (running kernel: 5.13.19-2-pve)
pve-manager: 7.1-7 (running version: 7.1-7/df5740ad)


Code:
root@proxlab:~# uptime -p
up 1 day, 15 hours, 32 minutes

Code:
root@proxlab:~# lsusb
Bus 002 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 001 Device 004: ID 0624:0249 Avocent Corp. Virtual Keyboard/Mouse
Bus 001 Device 003: ID 413c:a001 Dell Computer Corp. Hub
Bus 001 Device 002: ID 8087:0024 Intel Corp. Integrated Rate Matching Hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

Nothing new with dmesg -w
 

oguz

Proxmox Staff Member
Staff member
Nov 19, 2018
5,200
674
118
thanks for the outputs but can you please post the full output of:
* which package versions are you currently using? pveversion -v


Nothing new with dmesg -w
that's interesting... so it's not being detected at all?

could you also check dmesg | grep -i usb? any entries there might be interesting...

can you also tail syslog while plugging/unplugging? f.e. tail -n 0 -f /var/log/syslog

if it's not showing up anywhere i'd also check the cables :)
 

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