ubuntu server in proxmox, failed: No route to host

Axala

New Member
Feb 22, 2026
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Hello
I'm new user of proxmox
I try to install a pterodactyl server on a ubuntu server in proxmox at home
I use this script : https://pterodactyl-installer.se
All seems good with the installation but it fails when it needs to connect to github


Host github.com:443 was resolved.
IPv6: (none)
IPv4: 140.82.121.4
Trying 140.82.121.4:443...
connect to 140.82.121.4 port 443 from 192.168.1.199 port 38174 failed: No route to host
Failed to connect to github.com port 443 after 3115 ms: Couldn't connect to server
Closing connection
curl: (7) Failed to connect to github.com port 443 after 3115 ms: Couldn't connect to server

What is wrong with my server ?

ip route show in the server

default via 192.168.1.1 dev ens18 proto static
172.17.0.0/16 dev docker0 proto kernel scope link src 172.17.0.1 linkdown
192.168.1.0/24 dev ens18 proto kernel scope link src 192.168.1.199
 
Hi,

please try the following steps:

1. Check if the firewall is enabled on your VM and has rules that might block the request.
Go to Hardware settings of the VM and select the Network Device and uncheck the Firewall flag and try it again.

2. Try to ping your gateway from the shell of the VM
ping 192.168.1.1

if you can't reach your gateway check your Hardware Network Device Setup and also make sure that the virtual network bridge is linked to the correct Port under Node -> System -> Network.

3. Check where the route is breaking for further debugging:
ip route get 140.82.121.4