Spam quarantine is empty

[markuschen]

Same issue with 8.0.7:

proxmox-mailgateway: 8.0.1 (API: 8.0.7/f309fde0ff50, running kernel: 6.2.16-12-pve)
pmg-api: 8.0.7
pmg-gui: 4.0.2
pve-kernel-6.2: 8.0.5
proxmox-kernel-helper: 8.0.3
proxmox-kernel-6.2.16-12-pve: 6.2.16-12
proxmox-kernel-6.2: 6.2.16-12
pve-kernel-6.2.16-3-pve: 6.2.16-3
clamav-daemon: 1.0.3+dfsg-1~deb12u1
ifupdown2: 3.2.0-1+pmx5
libarchive-perl: 3.6.2
libjs-extjs: 7.0.0-4
libjs-framework7: 4.4.7-2
libproxmox-acme-perl: 1.4.6
libproxmox-acme-plugins: 1.4.6
libpve-apiclient-perl: 3.3.1
libpve-common-perl: 8.0.9
libpve-http-server-perl: 5.0.4
libxdgmime-perl: 1.1.0
lvm2: 2.03.16-2
pmg-docs: 8.0.1
pmg-i18n: 3.0.5
pmg-log-tracker: 2.4.1
proxmox-mini-journalreader: 1.4.0
proxmox-offline-mirror-helper: 0.6.2
proxmox-spamassassin: 4.0.0-4
proxmox-widget-toolkit: 4.0.8
pve-firmware: 3.8-2
pve-xtermjs: 4.16.0-3
zfsutils-linux: 2.1.12-pve1

 

[Stoiko Ivanov]

Same problem with 8.0.11
the message is listed as "quarantined" but Spam Quarantine is empty

please share the logs of this mail - and also check that the mail was not delivered or deleted in the meantime

 

[Stoiko Ivanov]

That message was not delivered to any client's mail folder including Spam

check `journalctl -b |grep 1408DD65D43F2BE902E`

 

[Stoiko Ivanov]

but there's nothing in Spam Quarantine

you need to select the E-mail address (elena@..) to get their quarantine entries...

 

[ubu]

I also have this effect here, log say mail is quarantined, journal show it:
root@mx01:~# journalctl |grep 3741E6613C38B2A7F5
Apr 08 10:14:35 mx01 pmg-smtp-filter[348601]: 3739A6613C36A0B2CF: moved mail for <xxxx@yyyy.com> to virus quarantine - 3741E6613C38B2A7F5 (rule: Block Viruses)
Apr 08 10:14:35 mx01 pmg-smtp-filter[348601]: 3739A6613C36A0B2CF: moved mail for <zzzz@yyyy.com> to virus quarantine - 3741E6613C38B2A7F5 (rule: Block Viruses)
Apr 08 10:14:35 mx01 pmg-smtp-filter[348601]: 3739A6613C36A0B2CF: moved mail for <aaaa@yyyy.com> to virus quarantine - 3741E6613C38B2A7F5 (rule: Block Viruses)
Apr 08 10:14:35 mx01 pmg-smtp-filter[348601]: 3739A6613C36A0B2CF: moved mail for <bbbb@yyyy.com> to virus quarantine - 3741E6613C38B2A7F5 (rule: Block Viruses)
Apr 08 10:39:32 mx01 pmgdaemon[2402]: delivered quarantined mail 'C0R9T162594559' (/var/spool/pmg/virus/F5/3741E6613C38B2A7F5)
Apr 08 10:39:32 mx01 pmgdaemon[2402]: delivered quarantined mail 'C0R9T162594560' (/var/spool/pmg/virus/F5/3741E6613C38B2A7F5)
Apr 08 10:39:33 mx01 pmgdaemon[2402]: delivered quarantined mail 'C0R9T162594561' (/var/spool/pmg/virus/F5/3741E6613C38B2A7F5)
Apr 08 10:39:33 mx01 pmgdaemon[2402]: delivered quarantined mail 'C0R9T162594562' (/var/spool/pmg/virus/F5/3741E6613C38B2A7F5)


The file is there, but the Webinterface does NOT show it, not even when i search for the sender or recipient address.

what additional Info do you need, and how can i trigger the delivery of the mails in quarantine via cli if i know the filename

 

[ubu]

Can i whitelist a sender for clamav scans instead of spamassassin, if so , how?