Quarantined email management

Hi,

Using Mail Gateway 7.1-2 3 node HA cluster.

Our users get a notification when one of their emails gets put in the SPAM quarantine. At the bottom of the email is this:

===============================
You can manage quarantined emails at:
https://sf-01.avmats.com/quarantine?ticket=__TICKET__

Which leads the user (and us too) to believe that they can manage the email and deliver it themselves. But this link goes nowhere.
Can someone point me in the right direction?

Thank you in advance. The version upgrades have taken care of many issues. Thank you so much for your product and support.

Bruce
 
The end user quarantine is of course for the end user. If you configure this, Users gets the report.
Maybe you just missed to fix the quarantine host (domain)?

See "Configuration/Spam Detector/Quarantine"
 

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