Proxmox VE 6.0 Web GUI not working

kmotseki

New Member
Sep 11, 2019
3
0
1
39
Hello,

I have been using proxmox 5 and recently upgraded successfully to 6am using Proxmox 6.0. After the upgrade, everything was working fine including the we gui. but recently I am not able to access the web gui. I am not sure what could have caused the problem.

I experienced this problem once with proxmox 5 and was able to resolve it by correcting the repositories. I am using the non-subscription version. But I am not able to solve the issue now with proxmox 6.

Below are the details:

# cat /etc/apt/sources.list
deb http://ftp.debian.org/debian buster main contrib
deb http://ftp.debian.org/debian buster-updates main contrib
# PVE pve-no-subscription repository provided by proxmox.com,
# NOT recommended for production use
#deb http://download.proxmox.com/debian buster pve-no-subscription
deb http://download.proxmox.com/debian/pve buster pve-no-subscription
# security updates
deb http://security.debian.org buster/updates main contrib


# cat /etc/apt/sources.list.d/pve-no-subscription.list

#deb http://download.proxmox.com/debian/pve buster pve-no-subscription

# cat /etc/apt/sources.list.d/pve-enterprise.list
#deb https://enterprise.proxmox.com/debian/pve buster pve-enterprise

when I run apt update and apt dist-upgrade, I do not get any error messages. All packages are up to date.



# pveversion -v
proxmox-ve: 6.0-2 (running kernel: 5.0.21-1-pve)
pve-manager: 6.0-7 (running version: 6.0-7/28984024)
pve-kernel-5.0: 6.0-7
pve-kernel-helper: 6.0-7
pve-kernel-5.0.21-1-pve: 5.0.21-2
pve-kernel-5.0.15-1-pve: 5.0.15-1
pve-kernel-4.4.134-1-pve: 4.4.134-112
pve-kernel-4.2.3-2-pve: 4.2.3-22
pve-kernel-4.2.2-1-pve: 4.2.2-16
ceph-fuse: 12.2.11+dfsg1-2.1+b1
corosync: 3.0.2-pve2
criu: 3.11-3
glusterfs-client: 5.5-3
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.11-pve1
libpve-access-control: 6.0-2
libpve-apiclient-perl: 3.0-2
libpve-common-perl: 6.0-4
libpve-guest-common-perl: 3.0-1
libpve-http-server-perl: 3.0-2
libpve-storage-perl: 6.0-8
libqb0: 1.0.5-1
lvm2: 2.03.02-pve3
lxc-pve: 3.1.0-64
lxcfs: 3.0.3-pve60
novnc-pve: 1.0.0-60
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.0-7
pve-cluster: 6.0-7
pve-container: 3.0-7
pve-docs: 6.0-4
pve-edk2-firmware: 2.20190614-1
pve-firewall: 4.0-7
pve-firmware: 3.0-2
pve-ha-manager: 3.0-2
pve-i18n: 2.0-3
pve-qemu-kvm: 4.0.0-5
pve-xtermjs: 3.13.2-1
qemu-server: 6.0-7
smartmontools: 7.0-pve2
spiceterm: 3.1-1
vncterm: 1.6-1
zfsutils-linux: 0.8.1-pve2


All VMs are running without any problem.

What am I missing?
 

Chris

Proxmox Staff Member
Staff member
Jan 2, 2019
408
39
28
Hi,
please check if the PVE services are up and running systemctl status 'pve*'. Then try to restart the 'pveproxy.service' by running systemctl restart pveproxy.service
 

kmotseki

New Member
Sep 11, 2019
3
0
1
39
Hi Chris,

The PVE services were up and running. The Web GUI came back up after restarting pveproxy.service. Thank you for your help. I am pinching myself.

That's strange though because I even restarted the server at one point without a resolution.

Anyway, I am back online now. Thank you so much.
 

kmotseki

New Member
Sep 11, 2019
3
0
1
39
The WebGui is offline again. I have not made any changes on the system since the last time. PVE services are stil up and running. Restarting the 'pveproxy.service' does not resolve.
 

Chris

Proxmox Staff Member
Staff member
Jan 2, 2019
408
39
28
The WebGui is offline again. I have not made any changes on the system since the last time. PVE services are stil up and running. Restarting the 'pveproxy.service' does not resolve.
Please check if there is an error which indicates what is going wrong journalctl -b and in particular journalctl -u pveproxy.
Further, check if the server is listening on port 8006 by running ss -tlpn.
 

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