[SOLVED] Problem with QEMU Agent and Windows 2019 Server

[sbazin]

Hello,

I have a problem with qemu-guest-agent and Windows 2019 Server.

On the server :

Get-Service QEMU-GA

Status Name DisplayName
------ ---- -----------
Running QEMU-GA QEMU Guest Agent

When I test the qemu guest-agent since my proxmox server :

qm agent 119 ping
QEMU guest agent is not running

Proxmox Version : pve-manager/6.1-5/9bf06119 (running kernel: 5.3.13-1-pve)
Windows Version : Windows 2019 Standard 1809

Thanks for your support

Steve

 

[marsian]

Hi, do you have the latest version of the Agent installed? I could fix a couple of these problems by making sure it wa the most recent version running...

 

[ronron555]

Proxmox Version : pve-manager/6.1-5/9bf06119 (running kernel: 5.3.13-1-pve)
Windows Version : Windows 2019 Standard 1809

I have the exact setup as you and it doesn't seem to work for me too.

 

[sbazin]

Hello. Thanks for your response. The version is 100.0.0. It seems it is the last version.

 

[chotaire]

Did you install the virtio-serial driver?

 

[marsian]

qemu-ga-x64.msi should be the latest from February 2019 (current latest), und for the virtio Drivers I recommend these: https://fedorapeople.org/groups/virt/virtio-win/direct-downloads/latest-virtio/

Works like a charm

 

[sbazin]

qemu-ga-x64.msi should be the latest from February 2019 (current latest), und for the virtio Drivers I recommend these: https://fedorapeople.org/groups/virt/virtio-win/direct-downloads/latest-virtio/

Works like a charm

Hello, I have installed the virtio drivers but the problem is the same.
Thanks

 

[tom]

works here. remove the agent inside window and install it again, maybe this helps.

 

[ness1602]

I'm having the same problem with one 2012 R2 standard machine. I've tried everything but it still doesn't work. How can we debug somehow why it is not working?

 

[ronron555]

works here. remove the agent inside window and install it again, maybe this helps.

Thanks
, that worked for me.

Windows Server 2019 Standard 1809
Proxmox VE 6.1-5

 

[Jarvar]

I'm wondering. Is this Qemu Agent necessary?
I have two VM Servers running. Windows Server 2019 and Windows Server 2016 Essentials.
The WIndows 2019 was backing up okay using the new PVE PBS Beta version.
On the other hand, the Windows 2016 Essentials kept getting an error.
ERROR: PBS backups are not supported by the running QEMU version. Please make sure you've installed the latest version and the VM has been restarted.
ERROR: Backup of VM 100 failed - PBS backups are not supported by the running QEMU version. Please make sure you've installed the latest version and the VM has been restarted.

I tried reinstalling the Qemu Guest Agent as recommended here.
However, I noticed the Windows Server 2019 isn't even running a Qemu Guest Agent even though it is enabled.
Anyways, I shut it down after reinstalling, I though I would start it with Qemu Agent disabled in Proxmox and then restart it enabled afterwards.
Tried backing up when it was disabled and it seems to be running. Paused the VM and kept going on.
Odd behaviour.

Anyways I was trying to reinstall the Qemu Guest Agent, but keep getting an error now.

There is a problem with this Windows Installer Package.A program run as part of the setup did not finish as expected.

 

[AvgJoe]

+1 for downloading the latest virtio drivers; it fixed my issue with the agent on 2012R2.
I grabbed the driver file '189
virtio-win-0.1.189.iso

 

[ness1602]

Yes, mine problem also, i just forgot to post about it.

 

[matrix1999]

One thing also worth mentioning is to ensure QEMU Guest Agent is enabled under the Options tab