problem with email addresses in user's whitelist

[NZBilisim]

Hi,
The user defines the mails that come to him as spam in the white list. Like *@xyz.com.
But e-mails from xyz.com are still perceived as spam for the same user.
User whitelist feature not working.

Am I making a setting error?

 

[Stoiko Ivanov]

please share a screenshot of the list-entries which seem not to work
and also the logs for the mails which you think should match - but do not match

 

[NZBilisim]

3 dosya ekledim.

 

[Stoiko Ivanov]

The mails get put into quarantine from the rule "Quarantine/Mark (Spamlevel 3)" - however they do not have a spamassassin-score of 3...

something is off in your rules - check the rule in question - and make sure that the correct what object is set...

 

[NZBilisim]

I wrote a rule in 1-2 places externally.
If there is a special screen you want, I can share it.
I can give the server access information

 

[Stoiko Ivanov]

The one screenshot which is missing - is the one of your rules - with the rule "Quarantine/Mark (Spamlevel 3)" selected..

 

[NZBilisim]

I have attached the screenshot you requested.
Hopefully it's the correct screenshot.

 

[Stoiko Ivanov]

the mail is (I assume) not rejected because of SpamAssassin score (this is 0), but because it matches one of the other conditions in your modified 'Spam (Level 3)' What object ...

the user black/whitelist only works for spamassassin analysis:
https://pmg.proxmox.com/pmg-docs/pmg-admin-guide.html#pmgconfig_whitelist_overview

I hope this explains it

 

[NZBilisim]

so what do i do now (

 

[iprigger]

so what do i do now (

Hi,

I am stuggeling with the same thing... and I haven't found where I can bypass spam checks for the user whitelist... the only "solution" I have found to globally whitelist those senders - which is not very elegant

Any idea?

Tobias