#pmgReceiverStatistics

[nec_k]

Hi everyone,
Statistics are not displaying:
https://server:8006/#pmgReceiverStatistics

It's blank.

There is no data in the database. How can I resolve the issue with statistics collection?

 

[j.theisen]

Hi @nec_k

thanks for posting in the forum!

Just to clarify, only the "Receiver Statistics" is impacted, correct?
Can you please take a screenshot of the page, just so i know in which part of the loading process your system gets stuck.

Also please provide the output of the following commands:

pmgversion -v
pmgsh get statistics/receiver

Also please have a look into your journal:

• in the WebGUI under "Administration" -> Tab "Syslog"
• in the terminal you can use the following command:
  journalctl --since "2026-06-19 08:00" --until "2026-06-19 18:00"
  Please adapt the timestamps accordingly

If you think there might be something interesting there please also attach it here.

Yours sincerely
Jonas

 

[nec_k]

We accidentally discovered that the problem with displaying statistics can be solved by disabling Advanced statistic in the options for sending a letter to the administrator. Thanks!

 

[j.theisen]

Thank you for sharing your findings.

For reference the docs [1] state for this option::

advfilter: <boolean> (default = 0)
Enable advanced filters for statistic.

If this is enabled, the receiver statistic are limited to active ones(receivers which also sent out mail in the 90 days before), and the contact statistic will not contain these active receivers.

Please mark the thread as solved.

[1] https://pmg.proxmox.com/pmg-docs/pmg-admin-guide.html#:~:text=advfilter: <boolean> (default = 0)