[SOLVED] PMG Tracking Blank ... again

Dec 27, 2020
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Currently for me my time is Feb 1, 2022 13:26 AEST when this was posted.

Tracking Centre is blank again as the same for the start of the year.


Did the following after 5:45pm as I can reboot and have minimal impact on clients:

I have restarted SysLog service and rebooted the server and not showing up, however I can definitely see those logs coming through not affecting mail deliver.


Code:
proxmox-mailgateway-container: 7.1-1
pmg-api: 7.1-1
pmg-gui: 3.1-1
clamav-daemon: 0.103.3+dfsg-0+deb11u1
ifupdown: 0.8.36
libarchive-perl: 3.4.0-1
libjs-extjs: 7.0.0-1
libjs-framework7: 4.4.7-1
libproxmox-acme-perl: 1.4.1
libproxmox-acme-plugins: 1.4.1
libpve-apiclient-perl: 3.2-1
libpve-common-perl: 7.1-2
libpve-http-server-perl: 4.1-1
libxdgmime-perl: 1.0-1
lvm2: not correctly installed
pmg-docs: 7.1-1
pmg-i18n: 2.6-2
pmg-log-tracker: 2.3.0-1
postgresql-13: 13.5-0+deb11u1
proxmox-mini-journalreader: 1.3-1
proxmox-spamassassin: 3.4.6-4
proxmox-widget-toolkit: 3.4-5
pve-xtermjs: 4.12.0-1

Rotated logs without success:
Code:
logrotate -vf /etc/logrotate.d/rsyslog
/etc/init.d/rsyslog restart


SOLUTION
If you re reading this with future re-occurrences and you have v7, to fix this issue:
  1. Wait for Admin to say a fix has been implemented
  2. Configure/Add "No-Sub Repository" in GUI (Administration > Repositories > Add > Repositories = No Subscription)
  3. Refresh Updates in GUI (Administration > Updates > Refresh)
  4. If you ONLY want to update the fix:
    1. Open Console
    2. Type: apt-get install pmg-log-tracker
  5. If you are lazy and just install everything cause you have absolute faith in the PMG team (ie. me)
    1. Upgrade everything from the No-Sub Repo
  6. Disable the "No-Sub" Repo for Enterprise Users
If you are running v6, then you will have to manually add the repo and update/install in CLI.
 
Last edited:
Thanks for the report - I'll look into it
 
Last edited:
Same here, but i did figured out something.
This gets me results: pmg-log-tracker -v -l 1 -s '2022:02:01 12:00:00' -n -g
But this not: pmg-log-tracker -v -l 1 -s '2022-02-01 12:00:00' -n -g
Also executing pmg-log-tracker alone didnt get any results for obvious reason.
Proxmox tracking uses the second one, so i think there is something wrong with the date delimiter.
 
Same here, but i did figured out something.
This gets me results: pmg-log-tracker -v -l 1 -s '2022:02:01 12:00:00' -n -g
But this not: pmg-log-tracker -v -l 1 -s '2022-02-01 12:00:00' -n -g
Also executing pmg-log-tracker alone didnt get any results for obvious reason.
Proxmox tracking uses the second one, so i think there is something wrong with the date delimiter.
I think there is another problem to be seen with pmg-devel too. If it were the Delemiter, it shouldn't have worked the last few days either.
 
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Reactions: Stoiko Ivanov
This gets me results: pmg-log-tracker -v -l 1 -s '2022:02:01 12:00:00' -n -g
I think this might be a wrong lead - the arguments to -s ('2022:02:01') are parsed by strptime ( https://man7.org/linux/man-pages/man3/strptime.3.html) and since this is not interpreted as a date-time as 2022-02-01 12:00:00 would have been - it's taken as
unix-epoch (and thus only 2022 is used (as seconds since 1970-01-01 00:00:00 UTC)

Additionally the API (and thus also the GUI) pass the time as unix-epoch
 
We have a free and a paid version of the PMG. The paid version didnt have this issue.
The paid have this version: 2.2.0-1 (enterprise repo)
So the issue is something what got into the newer versions.
 

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