PMG do not send the "Daily Spam Report" anymore

[nick]

Dear all,

we realize in the last days that the PMG do not send the Daily Spam Reports anymore. I'm not sure what happen and maybe someone can give me a clue.
Users complain that mails are not delivered and when I check the Quarantine some of them are there.

Version (package/version/build) proxmox-mailgateway/4.0-13/ecfb8b24

Thank you!

Regards,
Nick

 

[tom]

If there are no new spam emails, no report is sent.

Use the "Message Tracking Center" to check the email logs.

 

[nick]

Hi Tom,

this is the problem. we have SPAM's in quarantine, but the report is not sent. can be some cron errors?

 

[tom]

Hi Tom,

this is the problem. we have SPAM's in quarantine, but the report is not sent. can be some cron errors?

=> Use the "Message Tracking Center" to check the email logs.

 

[nick]

I already check....no messages send from postmaster to the specific mailboxes

 

[tom]

if you do not find any general problem in the syslog, please open a support ticket and our support team will take a deeper look into our system.

 

[nick]

ok, today I will dig into the logs to see what the errors can be. I'll come back with conlusions