Operations Time Out

adrian.hilt

New Member
Aug 17, 2020
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0
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Hello, recently I have been facing an issue with all operations of proxmox. Whenever I try to do something I get a timeout.

TASK ERROR: clone failed: error during cfs-locked 'storage-freenasNFS' operation: unable to create image: got lock timeout

My storage is a freenas connected over NFS. Didn't have this problems until updating to 6.x, and there is not really a clue of why and when it started.

Migrations, clones, snapshots, backups, get timeout. In the case of a snapshop I also loose access to the vnc and the machines freeze.

I appreciate any help
 
hi,

most likely it could be network connectivity issues with your nas. is everything stored there? does it work if you move a VM to local and try there?

could you post pveversion -v and /etc/pve/storage.cfg ?
 
Hi, this is the output of the pveversion -v

root@proxmox2:~# pveversion -v
proxmox-ve: 6.2-1 (running kernel: 5.4.44-2-pve)
pve-manager: 6.2-10 (running version: 6.2-10/a20769ed)
pve-kernel-5.4: 6.2-4
pve-kernel-helper: 6.2-4
pve-kernel-5.3: 6.1-6
pve-kernel-5.4.44-2-pve: 5.4.44-2
pve-kernel-4.15: 5.4-12
pve-kernel-5.3.18-3-pve: 5.3.18-3
pve-kernel-5.3.13-1-pve: 5.3.13-1
pve-kernel-4.15.18-24-pve: 4.15.18-52
pve-kernel-4.15.18-15-pve: 4.15.18-40
pve-kernel-4.15.18-14-pve: 4.15.18-39
pve-kernel-4.15.18-13-pve: 4.15.18-37
pve-kernel-4.15.18-10-pve: 4.15.18-32
pve-kernel-4.15.18-9-pve: 4.15.18-30
ceph-fuse: 12.2.11+dfsg1-2.1+b1
corosync: 3.0.4-pve1
criu: 3.11-3
glusterfs-client: 5.5-3
ifupdown: 0.8.35+pve1
ksm-control-daemon: 1.3-1
libjs-extjs: 6.0.1-10
libknet1: 1.16-pve1
libproxmox-acme-perl: 1.0.4
libpve-access-control: 6.1-2
libpve-apiclient-perl: 3.0-3
libpve-common-perl: 6.1-5
libpve-guest-common-perl: 3.1-2
libpve-http-server-perl: 3.0-6
libpve-storage-perl: 6.2-5
libqb0: 1.0.5-1
libspice-server1: 0.14.2-4~pve6+1
lvm2: 2.03.02-pve4
lxc-pve: 4.0.2-1
lxcfs: 4.0.3-pve3
novnc-pve: 1.1.0-1
proxmox-mini-journalreader: 1.1-1
proxmox-widget-toolkit: 2.2-9
pve-cluster: 6.1-8
pve-container: 3.1-12
pve-docs: 6.2-5
pve-edk2-firmware: 2.20200531-1
pve-firewall: 4.1-2
pve-firmware: 3.1-1
pve-ha-manager: 3.0-9
pve-i18n: 2.1-3
pve-qemu-kvm: 5.0.0-11
pve-xtermjs: 4.3.0-1
qemu-server: 6.2-11
smartmontools: 7.1-pve2
spiceterm: 3.1-1
vncterm: 1.6-1
zfsutils-linux: 0.8.4-pve1

And this is the /etc/pve/storage.cfg

root@proxmox2:~# cat /etc/pve/storage.cfg
dir: local
path /var/lib/vz
content iso,backup,vztmpl

lvmthin: local-lvm
thinpool data
vgname pve
content rootdir,images

nfs: freenasNFS
export /mnt/Storage
path /mnt/pve/freenasNFS
server 10.0.0.2
content images
options vers=3


Right now we think it could be the connectivity. Any recommendations on it?
 
hi,

where is the NAS located? is it on the same network? what are the normal latencies between host and NAS?

for example can you try manually copying a file to your NAS?

also my other question:
is everything stored there? does it work if you move a VM to local and try there?
 
Hi,
Yes the NAS is located on the same dedicated network. The latencies are small, an avg of 0.067 ms.
Everything is stored on the NAS.
Tried moving a VM to the local and I can do all the operations normally.
 

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