[SOLVED] No GUI after a few seconds of Windows 10 start

RCaldeira

New Member
Jun 2, 2020
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1
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44
Hi all, been trying to troobleshoot myself but I'm really getting out of options...

After restarting my Windows 10, I couldn't get Proxmox GUI to work... Just a blank/white page.
I noticed during the troobleshoot process that if I'm quick enough, after reboot and quickly open Chrome, I can make it work but if I close the tab afterwords I'm unable to reconnect to the gui.

The troubleshoot steps that I've explored:
  • Ping is working.
  • Cache was cleared.
  • Other browsers were used.
  • Command: service pveproxy restart
  • Firewall was disabled.
  • Firewall was reset.
  • Anti Virus was disabled.
  • Chrome Extensions disabled.
  • Other VM's or desktops don't have this issue. Therefore I use a VM to access Proxmox when this happens to avoid reboot.
Edited:
  • Incognito also does not solve this issue.
  • I've tried it without extensions and other browsers...
  • Cookies are allowed in the chrome


Still I can't manage to get it work properly in this particular machine.

Proxmox GUI actually returns this blank/white page in this situation:
<!DOCTYPE html>
<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="width=device-width, initial-scale=1, maximum-scale=1, user-scalable=no">
<title>pve - Proxmox Virtual Environment</title>
<link rel="icon" sizes="128x128" href="/pve2/images/logo-128.png" />
<link rel="apple-touch-icon" sizes="128x128" href="/pve2/images/logo-128.png" />
<link rel="stylesheet" type="text/css" href="/pve2/ext6/theme-crisp/resources/theme-crisp-all.css" />
<link rel="stylesheet" type="text/css" href="/pve2/ext6/crisp/resources/charts-all.css" />
<link rel="stylesheet" type="text/css" href="/pve2/fa/css/font-awesome.css" />
<link rel="stylesheet" type="text/css" href="/pve2/css/ext6-pve.css?ver=6.2-10" />
<link rel="stylesheet" type="text/css" href="/pwt/css/ext6-pmx.css?ver=2.2-9" />
<script type='text/javascript'>function gettext(buf) { return buf; }</script>
<script type="text/javascript" src="/pve2/ext6/ext-all.js"></script>
<script type="text/javascript" src="/pve2/ext6/charts.js"></script>
<script type="text/javascript" src="/pve2/js/u2f-api.js"></script>
<script type="text/javascript" src="/pve2/js/qrcode.min.js"></script>
<script type="text/javascript">
Proxmox = {
Setup: { auth_cookie_name: 'PVEAuthCookie' },
defaultLang: 'en',
UserName: '',
CSRFPreventionToken: 'null'
};
</script>
<script type="text/javascript" src="/proxmoxlib.js?ver=2.2-9"></script>
<script type="text/javascript" src="/pve2/js/pvemanagerlib.js?ver=6.2-10"></script>
<script type="text/javascript" src="/pve2/ext6/locale/locale-en.js"></script>
<script type="text/javascript">
if (typeof(PVE) === 'undefined') PVE = {};
Ext.History.fieldid = 'x-history-field';
Ext.onReady(function() { Ext.create('PVE.StdWorkspace');});
</script>
</head>
<body>
<!-- Fields required for history management -->
<form id="history-form" class="x-hidden">
<input type="hidden" id="x-history-field"/>
</form>
</body>
</html>

Inspecting debug information in Chrome I've found this error:
Code:
Failed to load resource: the server responded with a status of 501 (no such file '/PVE/window/Wizard.js')

Proxmox Error.PNG

Had this happend to anyone? Any suggestion to understand this behavior?

Well, please let me know if there is something...

proxmox-ve: 6.2-1 (running kernel: 5.4.44-2-pve) pve-manager: 6.2-10 (running version: 6.2-10/a20769ed) pve-kernel-5.4: 6.2-4 pve-kernel-helper: 6.2-4 pve-kernel-5.3: 6.1-6 pve-kernel-5.4.44-2-pve: 5.4.44-2 pve-kernel-5.3.18-3-pve: 5.3.18-3 pve-kernel-5.3.18-2-pve: 5.3.18-2 ceph-fuse: 12.2.11+dfsg1-2.1+b1 corosync: 3.0.4-pve1 criu: 3.11-3 glusterfs-client: 5.5-3 ifupdown: not correctly installed ifupdown2: 3.0.0-1+pve2 ksm-control-daemon: 1.3-1 libjs-extjs: 6.0.1-10 libknet1: 1.16-pve1 libproxmox-acme-perl: 1.0.4 libpve-access-control: 6.1-2 libpve-apiclient-perl: 3.0-3 libpve-common-perl: 6.1-5 libpve-guest-common-perl: 3.1-2 libpve-http-server-perl: 3.0-6 libpve-storage-perl: 6.2-5 libqb0: 1.0.5-1 libspice-server1: 0.14.2-4~pve6+1 lvm2: 2.03.02-pve4 lxc-pve: 4.0.2-1 lxcfs: 4.0.3-pve3 novnc-pve: 1.1.0-1 proxmox-mini-journalreader: 1.1-1 proxmox-widget-toolkit: 2.2-9 pve-cluster: 6.1-8 pve-container: 3.1-12 pve-docs: 6.2-5 pve-edk2-firmware: 2.20200531-1 pve-firewall: 4.1-2 pve-firmware: 3.1-1 pve-ha-manager: 3.0-9 pve-i18n: 2.1-3 pve-qemu-kvm: 5.0.0-11 pve-xtermjs: 4.3.0-1 qemu-server: 6.2-11 smartmontools: 7.1-pve2 spiceterm: 3.1-1 vncterm: 1.6-1 zfsutils-linux: 0.8.4-pve1

Thank you!
 
Last edited:

oguz

Proxmox Retired Staff
Retired Staff
Nov 19, 2018
5,207
680
118
hi,

are you using any extensions on your browser? some extensions could cause problems if they interfere with html/js shown on the page.

does your browser allow cookies?
 
  • Like
Reactions: RCaldeira

RCaldeira

New Member
Jun 2, 2020
6
1
3
44
  • Incognito also does not solve this issue.
  • I've tried it without extensions and other browsers...
  • Cookies are allowed in the chrome

I do believe that there is something very starnge going on in this machine but must be related with this error that shows up about the Wizard.js file missing... Wondering if it is something related with java? Any further advice?

Thank you.
 

oguz

Proxmox Retired Staff
Retired Staff
Nov 19, 2018
5,207
680
118
can you ssh into the server?

the missing file warning is interesting. maybe you could try apt update && apt dist-upgrade and then apt install pve-manager --reinstall to see if it fixes the issue
 

RCaldeira

New Member
Jun 2, 2020
6
1
3
44
can you ssh into the server?

the missing file warning is interesting. maybe you could try apt update && apt dist-upgrade and then apt install pve-manager --reinstall to see if it fixes the issue

Yes oguz,

I could SSH just fine and I was up to date...

Unfortunatly I couldn't live anymore with this issue and ended up reinstalling windows 10... And it worked!
So that might be a solutions for this issue... (extreme but works)

Anyway, I think we can assume that it was not a proxmox issue like the logs were sugesting...

We may now close this thread. Thanks everyone for the help.
 

oguz

Proxmox Retired Staff
Retired Staff
Nov 19, 2018
5,207
680
118
interesting. glad your problem is solved, and thanks for the information!
 

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