No access to enterprise repository

[masterchip]

Hallo,

I receive the following message when attempting to update via the enterprise repository. However, all connected Proxmox VE and Proxmox Backup instances have a Basic Subscription. The Datacenter Manager also displays the following under Subscriptions: Subscription Ratio (Basic or Higher): 100% (>= 80%).

2026-07-02T15:22:27+02:00: starting apt-get update
2026-07-02T15:22:28+02:00: Hit:1 http://deb.debian.org/debian trixie InRelease
Hit:2 http://deb.debian.org/debian trixie-updates InRelease
Hit:3 http://security.debian.org/debian-security trixie-security InRelease
Err:4 https://enterprise.proxmox.com/debian/pdm trixie InRelease
  401  Unauthorized [IP: X.X.X.X XXXX]
Reading package lists...

2026-07-02T15:22:28+02:00: E: Failed to fetch https://enterprise.proxmox.com/debian/pdm/dists/trixie/InRelease  401  Unauthorized [IP: X.X.X.X XXXX]
E: The repository 'https://enterprise.proxmox.com/debian/pdm trixie InRelease' is not signed.

2026-07-02T15:22:28+02:00: TASK WARNINGS: 1

 

[Neobin]

Maybe this helps?:

Post in thread 'Update impossible after upgrade to PDM 1.1.1'

Jun 3, 2026

As promised a short update: The patch got applied and will be included in the 1.1.4 update for proxmox-datacenter-manager [1]. The package has not yet been published, it will likely become available shortly. Once it is available you should be able to update from the enterprise repository with the following workaround command:

rm /run/proxmox-datacenter-manager/api-cache/remote-*/subscription-state.json &&\
    proxmox-datacenter-manager-admin support-status update &&\
    apt update &&\
    apt dist-upgrade

This should remove the cached version of the subscription...

• sterzy

•