Dear all,
I'm having an issue when trying to add a Promise storage device, model Vess R2600xi, via NFS. If I add it via PVE, it tells me the path doesn't exist. However, if I add it directly via SSH within Proxmox, it adds it without issue. Screenshots attached:
Adding via PVE via the web interface:


Add via PVE through ssh:

Add via mount within ssh:

Connectivity testing from proxmox (SSH) to promise:

Connectivity testing from promise to proxmox:

Promise Configuration:


ip Address:
promise: 10.15.81.11
Proxmox: 10.15.189.31
Proxmox server information:
root@ptproxcl001:~# cat /etc/pve/storage.cfg
dir: local
path /var/lib/vz
content iso,vztmpl,backup
lvmthin: local-lvm
thinpool data
vgname pve
content images,rootdir

root@ptproxcl001:~# showmount -e 10.15.81.11
rpc mount export: RPC: Timed out
root@ptproxcl001:~# showmount -a 10.15.81.11
rpc mount dump: RPC: Timed out

huo-adm0@ptproxcl001:~$ journalctl -f
Hint: You are currently not seeing messages from other users and the system.
Users in groups 'adm', 'systemd-journal' can see all messages.
Pass -q to turn off this notice.
Aug 18 19:28:09 ptproxcl001 sudo[682370]: pam_unix(sudo:session): session closed for user root
Aug 18 19:32:32 ptproxcl001 sudo[686408]: huo-adm0 : TTY=pts/0 ; PWD=/home/huo-adm0 ; USER=root ; COMMAND=/usr/bin/journalctl -f
Aug 18 19:32:32 ptproxcl001 sudo[686408]: pam_unix(sudo:session): session opened for user root(uid=0) by huo-adm0(uid=1000)
Aug 19 13:05:11 ptproxcl001 sudo[686408]: pam_unix(sudo:session): session closed for user root
Aug 19 13:05:33 ptproxcl001 sudo[1678681]: huo-adm0 : TTY=pts/0 ; PWD=/home/huo-adm0 ; USER=root ; COMMAND=/usr/sbin/pvesm add nfs promise --server 10.15.81.11 --export /FS/Share --options vers=3
root@ptproxcl001:~$ pveversion -v
proxmox-ve: 8.4.0 (running kernel: 6.8.12-13-pve)
pve-manager: 8.4.11 (running version: 8.4.11/14a32011146091ed)
proxmox-kernel-helper: 8.1.4
proxmox-kernel-6.8.12-13-pve-signed: 6.8.12-13
proxmox-kernel-6.8: 6.8.12-13
proxmox-kernel-6.8.12-12-pve-signed: 6.8.12-12
proxmox-kernel-6.8.12-11-pve-signed: 6.8.12-11
proxmox-kernel-6.8.12-10-pve-signed: 6.8.12-10
proxmox-kernel-6.8.12-9-pve-signed: 6.8.12-9
ceph-fuse: 17.2.8-pve2
corosync: 3.1.9-pve1
criu: 3.17.1-2+deb12u1
frr-pythontools: 10.2.3-1+pve1
glusterfs-client: 10.3-5
ifupdown2: 3.2.0-1+pmx11
ksm-control-daemon: 1.5-1
libjs-extjs: 7.0.0-5
libknet1: 1.30-pve2
libproxmox-acme-perl: 1.6.0
libproxmox-backup-qemu0: 1.5.2
libproxmox-rs-perl: 0.3.5
libpve-access-control: 8.2.2
libpve-apiclient-perl: 3.3.2
libpve-cluster-api-perl: 8.1.2
libpve-cluster-perl: 8.1.2
libpve-common-perl: 8.3.4
libpve-guest-common-perl: 5.2.2
libpve-http-server-perl: 5.2.2
libpve-network-perl: 0.11.2
libpve-rs-perl: 0.9.4
libpve-storage-perl: 8.3.7
libspice-server1: 0.15.1-1
lvm2: 2.03.16-2
lxc-pve: 6.0.0-1
lxcfs: 6.0.0-pve2
novnc-pve: 1.6.0-2
proxmox-backup-client: 3.4.6-1
proxmox-backup-file-restore: 3.4.6-1
proxmox-backup-restore-image: 0.7.0
proxmox-firewall: 0.7.1
proxmox-kernel-helper: 8.1.4
proxmox-mail-forward: 0.3.3
proxmox-mini-journalreader: 1.5
proxmox-offline-mirror-helper: 0.6.7
proxmox-widget-toolkit: 4.3.13
pve-cluster: 8.1.2
pve-container: 5.3.0
pve-docs: 8.4.1
pve-edk2-firmware: 4.2025.02-4~bpo12+1
pve-esxi-import-tools: 0.7.4
pve-firewall: 5.1.2
pve-firmware: 3.16-3
pve-ha-manager: 4.0.7
pve-i18n: 3.4.5
pve-qemu-kvm: 9.2.0-7
pve-xtermjs: 5.5.0-2
qemu-server: 8.4.1
smartmontools: 7.3-pve1
spiceterm: 3.3.0
swtpm: 0.8.0+pve1
vncterm: 1.8.0
zfsutils-linux: 2.2.8-pve1
Please help me to add this storage to Proxmox.
thanks
I'm having an issue when trying to add a Promise storage device, model Vess R2600xi, via NFS. If I add it via PVE, it tells me the path doesn't exist. However, if I add it directly via SSH within Proxmox, it adds it without issue. Screenshots attached:
Adding via PVE via the web interface:


Add via PVE through ssh:

Add via mount within ssh:

Connectivity testing from proxmox (SSH) to promise:

Connectivity testing from promise to proxmox:

Promise Configuration:


ip Address:
promise: 10.15.81.11
Proxmox: 10.15.189.31
Proxmox server information:
root@ptproxcl001:~# cat /etc/pve/storage.cfg
dir: local
path /var/lib/vz
content iso,vztmpl,backup
lvmthin: local-lvm
thinpool data
vgname pve
content images,rootdir

root@ptproxcl001:~# showmount -e 10.15.81.11
rpc mount export: RPC: Timed out
root@ptproxcl001:~# showmount -a 10.15.81.11
rpc mount dump: RPC: Timed out

huo-adm0@ptproxcl001:~$ journalctl -f
Hint: You are currently not seeing messages from other users and the system.
Users in groups 'adm', 'systemd-journal' can see all messages.
Pass -q to turn off this notice.
Aug 18 19:28:09 ptproxcl001 sudo[682370]: pam_unix(sudo:session): session closed for user root
Aug 18 19:32:32 ptproxcl001 sudo[686408]: huo-adm0 : TTY=pts/0 ; PWD=/home/huo-adm0 ; USER=root ; COMMAND=/usr/bin/journalctl -f
Aug 18 19:32:32 ptproxcl001 sudo[686408]: pam_unix(sudo:session): session opened for user root(uid=0) by huo-adm0(uid=1000)
Aug 19 13:05:11 ptproxcl001 sudo[686408]: pam_unix(sudo:session): session closed for user root
Aug 19 13:05:33 ptproxcl001 sudo[1678681]: huo-adm0 : TTY=pts/0 ; PWD=/home/huo-adm0 ; USER=root ; COMMAND=/usr/sbin/pvesm add nfs promise --server 10.15.81.11 --export /FS/Share --options vers=3
root@ptproxcl001:~$ pveversion -v
proxmox-ve: 8.4.0 (running kernel: 6.8.12-13-pve)
pve-manager: 8.4.11 (running version: 8.4.11/14a32011146091ed)
proxmox-kernel-helper: 8.1.4
proxmox-kernel-6.8.12-13-pve-signed: 6.8.12-13
proxmox-kernel-6.8: 6.8.12-13
proxmox-kernel-6.8.12-12-pve-signed: 6.8.12-12
proxmox-kernel-6.8.12-11-pve-signed: 6.8.12-11
proxmox-kernel-6.8.12-10-pve-signed: 6.8.12-10
proxmox-kernel-6.8.12-9-pve-signed: 6.8.12-9
ceph-fuse: 17.2.8-pve2
corosync: 3.1.9-pve1
criu: 3.17.1-2+deb12u1
frr-pythontools: 10.2.3-1+pve1
glusterfs-client: 10.3-5
ifupdown2: 3.2.0-1+pmx11
ksm-control-daemon: 1.5-1
libjs-extjs: 7.0.0-5
libknet1: 1.30-pve2
libproxmox-acme-perl: 1.6.0
libproxmox-backup-qemu0: 1.5.2
libproxmox-rs-perl: 0.3.5
libpve-access-control: 8.2.2
libpve-apiclient-perl: 3.3.2
libpve-cluster-api-perl: 8.1.2
libpve-cluster-perl: 8.1.2
libpve-common-perl: 8.3.4
libpve-guest-common-perl: 5.2.2
libpve-http-server-perl: 5.2.2
libpve-network-perl: 0.11.2
libpve-rs-perl: 0.9.4
libpve-storage-perl: 8.3.7
libspice-server1: 0.15.1-1
lvm2: 2.03.16-2
lxc-pve: 6.0.0-1
lxcfs: 6.0.0-pve2
novnc-pve: 1.6.0-2
proxmox-backup-client: 3.4.6-1
proxmox-backup-file-restore: 3.4.6-1
proxmox-backup-restore-image: 0.7.0
proxmox-firewall: 0.7.1
proxmox-kernel-helper: 8.1.4
proxmox-mail-forward: 0.3.3
proxmox-mini-journalreader: 1.5
proxmox-offline-mirror-helper: 0.6.7
proxmox-widget-toolkit: 4.3.13
pve-cluster: 8.1.2
pve-container: 5.3.0
pve-docs: 8.4.1
pve-edk2-firmware: 4.2025.02-4~bpo12+1
pve-esxi-import-tools: 0.7.4
pve-firewall: 5.1.2
pve-firmware: 3.16-3
pve-ha-manager: 4.0.7
pve-i18n: 3.4.5
pve-qemu-kvm: 9.2.0-7
pve-xtermjs: 5.5.0-2
qemu-server: 8.4.1
smartmontools: 7.3-pve1
spiceterm: 3.3.0
swtpm: 0.8.0+pve1
vncterm: 1.8.0
zfsutils-linux: 2.2.8-pve1
Please help me to add this storage to Proxmox.
thanks