Network card not recognized properly

[ihrigb]

Hi,

I got a NetXtreme BCM5720 Gigabit Ethernet network card in my server that features two interfaces. Only one of them is recognized and working. I want to configure both in a network bond.

lshw -class network

root@pve:~# lshw -class network
  *-network:0 UNCLAIMED    
       description: Ethernet controller
       product: NetXtreme BCM5720 Gigabit Ethernet PCIe
       vendor: Broadcom Inc. and subsidiaries
       physical id: 0
       bus info: pci@0000:04:00.0
       version: 00
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi msix pciexpress cap_list
       configuration: latency=0
       resources: memory:91930000-9193ffff memory:91940000-9194ffff memory:91950000-9195ffff memory:91d40000-91d407ff
  *-network:1
       description: Ethernet interface
       product: NetXtreme BCM5720 Gigabit Ethernet PCIe
       vendor: Broadcom Inc. and subsidiaries
       physical id: 0.1
       bus info: pci@0000:04:00.1
       logical name: eno2
       version: 00
       serial: 2c:ea:7f:e0:4a:59
       size: 1Gbit/s
       capacity: 1Gbit/s
       width: 64 bits
       clock: 33MHz
       capabilities: pm vpd msi msix pciexpress bus_master cap_list rom ethernet physical tp 10bt 10bt-fd 100bt 100bt-fd 1000bt 1000bt-fd autonegotiation
       configuration: autonegotiation=on broadcast=yes driver=tg3 driverversion=6.2.16-3-pve duplex=full firmware=FFV21.60.8 bc 5720-v1.39 latency=0 link=yes multicast=yes port=twisted pair speed=1Gbit/s

dmesg | grep tg3

[    1.076509] tg3 0000:04:00.0: phy probe failed, err -19
[    1.094731] tg3 0000:04:00.0: Problem fetching invariants of chip, aborting
[    1.117495] tg3 0000:04:00.1 eth0: Tigon3 [partno(BCM95720) rev 5720000] (PCI Express) MAC address 2c:ea:7f:e0:4a:59
[    1.117499] tg3 0000:04:00.1 eth0: attached PHY is 5720C (10/100/1000Base-T Ethernet) (WireSpeed[1], EEE[1])
[    1.117500] tg3 0000:04:00.1 eth0: RXcsums[1] LinkChgREG[0] MIirq[0] ASF[1] TSOcap[1]
[    1.117502] tg3 0000:04:00.1 eth0: dma_rwctrl[00000001] dma_mask[64-bit]
[    1.125569] tg3 0000:04:00.1 eno2: renamed from eth0
[    8.677752] tg3 0000:04:00.1 eno2: Link is up at 1000 Mbps, full duplex
[    8.677755] tg3 0000:04:00.1 eno2: Flow control is off for TX and off for RX
[    8.677756] tg3 0000:04:00.1 eno2: EEE is disabled
[ 1190.696920]  dm_thin_pool dm_persistent_data dm_bio_prison dm_bufio libcrc32c hid_generic usbmouse usbhid hid xhci_pci xhci_pci_renesas intel_lpss_pci crc32_pclmul ahci spi_intel_pci i2c_i801 intel_lpss mpt3sas raid_class spi_intel i2c_smbus idma64 tg3 libahci xhci_hcd scsi_transport_sas video pinctrl_cannonlake wmi

lspci | grep net

04:00.0 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme BCM5720 Gigabit Ethernet PCIe
04:00.1 Ethernet controller: Broadcom Inc. and subsidiaries NetXtreme BCM5720 Gigabit Ethernet PCIe

Kernel:
Linux version 6.2.16-3-pve (tom@sbuild) (gcc (Debian 12.2.0-14) 12.2.0, GNU ld (GNU Binutils for Debian) 2.40) #1 SMP PREEMPT_DYNAMIC PVE 6.2.16-3 (2023-06-17T05:58Z) ()

Does anyone have an idea what I can do to fix this? Might this even be a hardware failure?

Thanks,
Benjamin

 

[ihrigb]

We got it fixed. Hard reset and de-energizing the server did bring the network interface back. Just leaving this here in case anyone experiences the same!