Mail Gateway is not scanning any incomming emails - SOLVED

I

Irve

Member
Apr 27, 2022
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HELP!!!
My Mail Gateway is not scanning any emails - it lets everything through.
It has been like this since 29. january.

I have the same configuration as all year (2024) - only change is that my license ran out, and I have just renewed it, but it seems like it won't 'turn on again'

Please advise how to get it back up and running.
Fingers crossed for fast help :-)
 

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From the screenshots you post it seems that your PMG simply does not get any e-mails - my guess would be that maybe the MX-record for your domain was changed - and does not point to PMG anymore? (or the firewall in front of PMG does not forward traffic on port 25 to PMG's external port anymore)

check/share (as text in code tags, not as screenshots) the logs of your PMGs.

I hope this helps!
 
Stoiko Ivanov said:
From the screenshots you post it seems that your PMG simply does not get any e-mails - my guess would be that maybe the MX-record for your domain was changed - and does not point to PMG anymore? (or the firewall in front of PMG does not forward traffic on port 25 to PMG's external port anymore)

check/share (as text in code tags, not as screenshots) the logs of your PMGs.

I hope this helps!
Click to expand...
Thank you for the input - you got it right on.
Not sure how I confused my self, but now I get incoming email scanned.
Thanks A LOT
Have a nice weekend.
 
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