how to retrieve a quarantine email back to her inbox

[weester]

Hello,
My user accidentally click delete a spam email instead of a deliver email. I located where that email is ( it is under /var/spool/pmg/cluster/1/spam/C8). I was wondering how I can copy that email back to her email box so that she can deliver it to her outlook. Thank you very much.

 

[heutger]

I'm afraid, the mail is then gone. Maybe you did a backup of the system or the sync of the cluster isn't done yet, but otherwise, the mail is gone.

 

[heutger]

However, you may be able to find the mail in your mail log and may be able to ask the sender to resend.

 

[weester]

However, you may be able to find the mail in your mail log and may be able to ask the sender to resend.

Thank you for your advice, Heutger. I am thinking there must be a way to retrieve it since proxmox uses postfix to receive emails before it delivers it main email server such as Exchange. Hopefully, someone has seen this issue before.

 

[koby]

In the same following subject ,
What if i send quarantine mail to user , but because some reason the user unable to receive it.
How can I resend that mail again , because right now it is delete from the quarantine place.

Best Regards,
Koby Peleg Hen