gui can't reach this page but able to ping and ssh

[Arthur Tavares]

the gui is not loading, when I restart PVE, the gui comes up normally, but after some time it becomes off again.
I can ping and ssh.

 

[ggoller]

Is the firewall enabled? Check /etc/pve/firewall/cluster.fw and /etc/pve/nodes/{hostname}/host.fw if it is. Note that the default policy on the firewall is DROP, so all incoming packets will be dropped.
Also: is there anything notable in the syslog?

 

[bearsoftme]

Is the firewall enabled? Check /etc/pve/firewall/cluster.fw and /etc/pve/nodes/luna/host.fw if it is. Note that the default policy on the firewall is DROP, so all incoming packets will be dropped.
Also: is there anything notable in the syslog?

I am having the exact same issue. I can ping and connect via SSH just fine, but the GUI "took too long to respond."

I've been all over the internet today trying to find solutions, but nothing so far has worked.

As a more direct response to @ggoller above:

1) I do not have /etc/pve/firewall/cluster.fw or /etc/pve/nodes/luna/host.fw.
2) I'm getting a lot of
/etc/pve/local/pve-ssl.pem: failed to use local certificate chain (cert_file or cert) at /usr/share/perl5/PVE/APIServer/AnyEvent.pm line 2037 errors, so I'm currently searching for fixes there.

Regardless, I appreciate the time.

Hopefully helpful information here:

I did have to use nomodeset during install.

/etc/hosts
127.0.0.1 localhost.localdomain localhost
192.168.0.2 pve.fileserver.invalid pve

# The following lines are desirable for IPv6 capable hosts

::1 ip6-localhost ip6-loopback
fe00::0 ip6-localnet
ff00::0 ip6-mcastprefix
ff02::1 ip6-allnodes
ff02::2 ip6-allrouters
ff02::3 ip6-allhosts

/etc/network/interfaces
auto lo
iface lo inet loopback

iface enp0s7 inet manual

auto vmbr0
iface vmbr0 inet static
address 192.168.0.2/24
gateway 192.168.0.1
bridge-ports enp0s7
bridge-stp off
bridge-fd 0


source /etc/network/interfaces.d/*

 

[ggoller]

Hi!
this looks like a different error, should be fixable by re-generating the certs:

rm -f /etc/pve/pve-root-ca.pem /etc/pve/priv/pve-root-ca.* /etc/pve/local/pve-ssl.*;
pvecm updatecerts -f;

Also note that the path for the host firewall is /etc/pve/nodes/{your hostname here}/host.fw!

 

[bearsoftme]

Hi!
this looks like a different error, should be fixable by re-generating the certs:

rm -f /etc/pve/pve-root-ca.pem /etc/pve/priv/pve-root-ca.* /etc/pve/local/pve-ssl.*;
pvecm updatecerts -f;

Also note that the path for the host firewall is /etc/pve/nodes/{your hostname here}/host.fw!

This thread seems to have fixed me: https://forum.proxmox.com/threads/unable-to-connect-to-web-gui.133657/post-589522

But yes.. I was finding I was missing a lot of stuff in and around the certs stuff, and initially the pvecm updatecerts --force command was just spitting out this error: Could not read private key from /etc/pve/priv/pve-root-ca.key, which was an empty file.

I really appreciate your quick response.