firefox crash

sthielo

New Member
Mar 17, 2025
13
6
3
Firefox (v152.0 on archlinux) crashes when opening Datacenter Manager UI after login. (Chromium works). Our DM instance has no access to internet!

In the console I see many:
Code:
downloadable font: glyf: Glyph bbox was incorrect; adjusting (glyph 665) (font-family: "FontAwesome" style:normal weight:400 stretch:100 src index:1) source: https://10.1.4.40:8443/fontawesome/fonts/fontawesome-webfont.woff2?v=4.7.0

after login I see in the network debugger: 1790593795093.png

... when having the debugger open, the window "survives" a few seconds before firefox shows the crash report window.
 
no extensions. private window crashes, too.

the instances I use DM from are "hardened" virtual "jumphosts" without internet access ... therefore no direct update either. they are frequently updated indirectly over our internal repo mirror to an approved snapshot. so "latest" not easily available. PS: no problems with PVE or PBS UIs within same firefox instance.

I tried another linux instance (Debian based) with firefox 140.8.0esr (64-bit) - the stable version ... older! - ... WORKS. same conditions: no direct internet access

... it's very wierd. and my testing options are very limited due to the restrictive environment.
 
i couldn't reproduce it here yet, but the browser crashing doesn't sound like it's a fault on our side.

can you open firefox from the commandline and e.g. enable some debug logging to see if there is any hint where this might come from? anything in the journal/dmesg of the client?
 
ok - I had some logs (can be started inside firefox) but nothing suspicious pops up.
If you cannot reproduce I will just wait a few weeks for our instance to be updated and check again. I can work with chromium. So this is not much of a problem
thx
 
I have the same issue. after entering credentials at the login prompt and clicking login, firefox (running 157.0 on Debian SID) immediately crashes.
Chrome works fine
 
Last edited:
I have the same issue too. Yesterday I installed PDM on a VM without issues. I also could added the first cluster but after the second cluster had been added Firefox crashed immediately. Since that directly after login it crashes. I could just use another browser, in my case Opera to prevent crashes after login.
 
just to clarify, does the browser crash as a whole or just the tab with some message? in either case, a debug log from the browser would be great
 
The whole firefox crashes. Unfortunately there are no journal entries, this is the only information I got:

AdapterDeviceID: llvmpipe (LLVM 22.1.8, 256 bits)
AdapterDriverVendor: mesa/llvmpipe
AdapterDriverVersion: 26.1.6.0
AdapterVendorID: Mesa
AvailablePageFile: 0
AvailablePhysicalMemory: 716595200
AvailableSwapMemory: 6617817088
AvailableVirtualMemory: 2937139200
BackgroundTaskMode: 0
BuildID: 20260929100108
CPUArchitecture: amd64
CPUInfo: family 25 model 17 stepping 0
ContentSandboxCapabilities: 119
ContentSandboxCapable: 1
ContentSandboxLevel: 6
CrashEventID: 604d65d3-5e53-4538-b95e-7d15a2f9cd78
CrashTime: 1790953284
DOMFissionEnabled: 1
DOMIPCEnabled: 1
DesktopEnvironment: xfce
EMCheckCompatibility: true
EventLoopNestingLevel: 1
GpuSandboxLevel: 0
GraphicsNumActiveRenderers: 1
GraphicsNumRenderers: 1
HeadlessMode: 0
InstallTime: 1790675068
IsWayland: 0
LastStartupWasCrash: 0
LinuxLSBDescription: Arch Linux
LinuxMemoryPSI: 0,0,0,0,0,0,0,0
LinuxUnderMemoryPressure: 0
MinidumpSha256Hash: 0019a27d2405c49d35480c56bdb0cfff257d778d61e85087c20e52d8fbfb642f
MozCrashReason: assertion failed: max_block_count <= MAX_VERTEX_TEXTURE_WIDTH
NimbusEnrollments: compression-dictionaries-rollout-153-release:control,context-id-rotation-every-3-days:control,copilot-chatbot-sunset:control,de-billboard-ad-rollout-2026:control,disable-address-autofill-ml-pref-in-firefox-154:control,disable-legacy-spoc-ping-by-default:control,disable-legacy-top-sites-ping-by-default:control,enable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry:control,enable-ohttp-for-mars-communications-on-release:control,enforce-crlite-results-and-limit-use-of-ocsp-rollout:enforce,fx-accounts-ping-release-rollout-2:control,hnt-wattle-cm-de-4-widgets-engagers-rollout-jul-16-th:widgets-medium,hnt-wattle-cm-potd-widget-rollout-v2-no-fr:widgets-potd,hnt-wattle-wcw-pref-flip-jul-22:no-wcw,hnt-wattle-wcw-pref-flip-jul-22-v2:no-wcw,hnt-wattle-world-cup-live-timing-rollout-june-15:control,long-term-holdback-2026-growth-desktop:delivery,message-rollout-make-firefox-home-your-homepage:control,new-tab-157020260831183837-to-release-155-addondeployment:rollout,new-tab-158020260913220257-to-release-156:rollout,new-tab-158120260920214645-to-release-156:rollout,new-tab-159020260925223456-to-release-157:rollout,password-storage-reliability-update:control,rollout-newtab-layout-delivery-mechanism:control,sections-in-germany-rollout:sections,smart-shortcuts-rv3:bmark_learning,suppress-legacy-launch-on-login-infobars:treatment,unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133:control,vpn-mvp-beta-rollout-in-wave-1-countries:mvp-beta,win10-eos-hnt-mobile-rollout-v3:treatment-a,wind-down-old-contile-metrics:control
Notes: Arch Linux-L1000-W0001000-T1) WR? WR+
OS: Linux
OSVersion: 7.1.6-zen1-1-zen #1 ZEN SMP PREEMPT_DYNAMIC Tue, 04 Aug 2026 11:19:14 +0000
ProcessType: main
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
RDDProcessStatus: Running
ReleaseChannel: release
SafeMode: 0
SecondsSinceLastCrash: 87
StackTraces: {"crash_type":"SIGSEGV / SEGV_MAPERR","crash_address":"0x0","crash_thread":0,"main_module":0,"modules":[{"base_address":"0x563012a6e000","end_address":"0x563012b05000","filename":"firefox","code_id":"43174901966f0907b953e9fd3887d32b4aaca119","debug_file":"firefox","debug_id":"014917436F960709B953E9FD3887D32B0","version":"0.0.0.0"},{"base_address":"0x7f39be000000","end_address":"0x7f39c8db7000","filename":"libxul.so","code_id":"6f679ef7c53ed684df81e69ff865416d2de00f10","debug_file":"libxul.so","debug_id":"F79E676F3EC584D6DF81E69FF865416D0","version":"0.0.0.0"}],"unloaded_modules":[],"threads":[{"frames":[{"ip":"0x7f39c7de3934","module_index":1,"trust":"context"},{"ip":"0x7f39c7de380b","module_index":1,"trust":"cfi"},{"ip":"0x7f39c7de376b","module_index":1,"trust":"cfi"},{"ip":"0x7f39c3c97e01","module_index":1,"trust":"cfi"},{"ip":"0x7f39c3c86333","module_index":1,"trust":"cfi"},{"ip":"0x7f39c3c7afc8","module_index":1,"trust":"cfi"},{"ip":"0x7f39c3c8712c","module_index":1,"trust":"cfi"},{"ip":"0x7f39c1ba239b","module_index":1,"trust":"cfi"},{"ip":"0x7f39c13c77e1","module_index":1,"trust":"cfi"},{"ip":"0x7f39c793dd87","module_index":1,"trust":"cfi"},{"ip":"0x7f39c79443a2","module_index":1,"trust":"cfi"},{"ip":"0x7f39c79517fb","module_index":1,"trust":"cfi"},{"ip":"0x7f39c2481962","module_index":1,"trust":"cfi"},{"ip":"0x7f39c2474a95","module_index":1,"trust":"cfi"},{"ip":"0x7f39c78fbb6f","module_index":1,"trust":"cfi"},{"ip":"0x7f39c78e9030","module_index":1,"trust":"cfi"},{"ip":"0x7f39c2bd0086","module_index":1,"trust":"cfi"},{"ip":"0x7f39c2bc8063","module_index":1,"trust":"cfi"},{"ip":"0x7f39becbad5f","module_index":1,"trust":"scan"},{"ip":"0x7f39becbad5f","module_index":1,"trust":"scan"},{"ip":"0x7f39becbad5f","module_index":1,"trust":"scan"},{"ip":"0x7f39becbad5f","module_index":1,"trust":"scan"},{"ip":"0x7f39becbad5f","module_index":1,"trust":"scan"},{"ip":"0x7f39becbad5f","module_index":1,"trust":"scan"}]}]}
StartupCacheValid: 1
StartupCrash: 0
StartupTime: 1790953221
SubmittedFrom: Client
TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86-64","buildId":"20260929100108","version":"157.0","vendor":"Mozilla","displayVersion":"157.0","platformVersion":"157.0","xpcomAbi":"x86_64-gcc3","updaterAvailable":false},"partner":{"distributionId":"archlinux","distributionVersion":"1.0","partnerId":null,"distributor":"archlinux","distributorChannel":"firefox","partnerNames":["archlinux"]},"system":{"memoryMB":7739,"virtualMaxMB":null,"cpu":{"count":4,"cores":4,"pcount":4,"mcount":0,"ecount":0,"vendor":"AuthenticAMD","name":"AMD EPYC-Genoa Processor","family":25,"model":17,"stepping":0,"l2cacheKB":1024,"l3cacheKB":32768,"speedMHz":0,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4A","hasSSE4_1","hasSSE4_2","hasAVX","hasAVX2","hasAES"]},"os":{"name":"Linux","version":"7.1.6-zen1-1-zen","locale":"de-DE","distro":"Arch","distroVersion":"rolling"},"hdd":{"profile":{"model":null,"revision":null,"type":null},"binary":{"model":null,"revision":null,"type":null},"system":{"model":null,"revision":null,"type":null}},"gfx":{"DWriteEnabled":null,"ContentBackend":"Skia","Headless":false,"TargetFrameRate":59,"textScaleFactor":1,"adapters":[{"description":"llvmpipe (LLVM 22.1.8, 256 bits)","vendorID":"Mesa","deviceID":"llvmpipe (LLVM 22.1.8, 256 bits)","subsysID":null,"RAM":0,"driver":null,"driverVendor":"mesa/llvmpipe","driverVersion":"26.1.6.0","driverDate":null,"GPUActive":true},{"description":null,"vendorID":"0x1af4","deviceID":"0x1050","subsysID":null,"RAM":null,"driver":null,"driverVendor":null,"driverVersion":null,"driverDate":null,"GPUActive":false}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"defaultCSSScaleFactor":1,"contentsScaleFactor":1}],"features":{"compositor":"webrender_software","hwCompositing":{"status":"blocked:"},"gpuProcess":{"status":"unused"},"webrender":{"status":"blocklisted:FEATURE_FAILURE_SOFTWARE_GL"},"wrCompositor":{"status":"blocklisted:FEATURE_FAILURE_WEBRENDER_COMPOSITOR_DISABLED"},"openglCompositing":{"status":"unavailable:FEATURE_FAILURE_OPENGL_NEED_HWCOMP"}}},"appleModelId":null,"hasWinPackageId":null},"settings":{"blocklistEnabled":true,"e10sEnabled":true,"e10sMultiProcesses":8,"fissionEnabled":true,"locale":"en-US","intl":{"requestedLocales":["de-DE"],"availableLocales":["en-US"],"appLocales":["en-US"],"systemLocales":["de-DE"],"regionalPrefsLocales":["de-DE"],"acceptLanguages":["en-US","en"]},"update":{"channel":"release","enabled":false,"autoDownload":false,"background":false},"userPrefs":{"browser.search.region":"DE","browser.urlbar.autoFill":true,"browser.urlbar.autoFill.adaptiveHistory.enabled":false,"browser.urlbar.dnsResolveSingleWordsAfterSearch":0,"browser.urlbar.suggest.quicksuggest.sponsored":false,"extensions.formautofill.creditCards.enabled":false,"general.smoothScroll":true,"media.gmp-gmpopenh264.lastInstallStart":1748280781,"media.gmp-gmpopenh264.lastDownload":1748280781,"media.gmp-gmpopenh264.lastUpdate":1748280781,"media.gmp-widevinecdm.lastInstallStart":1779971392,"media.gmp-widevinecdm.lastDownload":1779971392,"media.gmp-widevinecdm.lastUpdate":1779971393,"media.gmp-manager.lastCheck":1790948846,"media.gmp-manager.lastEmptyCheck":1790948846,"network.http.microsoft-entra-sso.enabled":false,"network.trr.strict_native_fallback":false,"widget.content.gtk-high-contrast.enabled":true},"sandbox":{"effectiveContentProcessLevel":6,"contentWin32kLockdownState":3},"addonCompatibilityCheckEnabled":true,"isDefaultBrowser":true,"defaultSearchEngine":"google-b-d","defaultSearchEngineData":{"loadPath":"[app]google","name":"Google","submissionURL":"https://www.google.com/search?client=firefox-b-d&q="}},"profile":{"creationDate":20234,"firstUseDate":20234},"experiments":{"copilot-chatbot-sunset":{"branch":"control","type":"nimbus-nimbus"},"long-term-holdback-2026-growth-desktop":{"branch":"delivery","type":"nimbus-nimbus"},"compression-dictionaries-rollout-153-release":{"branch":"control","type":"nimbus-rollout"},"context-id-rotation-every-3-days":{"branch":"control","type":"nimbus-rollout"},"de-billboard-ad-rollout-2026":{"branch":"control","type":"nimbus-rollout"},"disable-address-autofill-ml-pref-in-firefox-154":{"branch":"control","type":"nimbus-rollout"},"disable-legacy-spoc-ping-by-default":{"branch":"control","type":"nimbus-rollout"},"disable-legacy-top-sites-ping-by-default":{"branch":"control","type":"nimbus-rollout"},"enable-enrollment-status-telemetry-for-firefox-desktop-via-nimbustelemetry":{"branch":"control","type":"nimbus-rollout"},"enable-ohttp-for-mars-communications-on-release":{"branch":"control","type":"nimbus-rollout"},"enforce-crlite-results-and-limit-use-of-ocsp-rollout":{"branch":"enforce","type":"nimbus-rollout"},"fx-accounts-ping-release-rollout-2":{"branch":"control","type":"nimbus-rollout"},"hnt-wattle-cm-de-4-widgets-engagers-rollout-jul-16-th":{"branch":"widgets-medium","type":"nimbus-rollout"},"hnt-wattle-cm-potd-widget-rollout-v2-no-fr":{"branch":"widgets-potd","type":"nimbus-rollout"},"hnt-wattle-wcw-pref-flip-jul-22":{"branch":"no-wcw","type":"nimbus-rollout"},"hnt-wattle-wcw-pref-flip-jul-22-v2":{"branch":"no-wcw","type":"nimbus-rollout"},"hnt-wattle-world-cup-live-timing-rollout-june-15":{"branch":"control","type":"nimbus-rollout"},"message-rollout-make-firefox-home-your-homepage":{"branch":"control","type":"nimbus-rollout"},"new-tab-157020260831183837-to-release-155-addondeployment":{"branch":"rollout","type":"nimbus-rollout"},"new-tab-158020260913220257-to-release-156":{"branch":"rollout","type":"nimbus-rollout"},"new-tab-158120260920214645-to-release-156":{"branch":"rollout","type":"nimbus-rollout"},"new-tab-159020260925223456-to-release-157":{"branch":"rollout","type":"nimbus-rollout"},"password-storage-reliability-update":{"branch":"control","type":"nimbus-rollout"},"rollout-newtab-layout-delivery-mechanism":{"branch":"control","type":"nimbus-rollout"},"sections-in-germany-rollout":{"branch":"sections","type":"nimbus-rollout"},"smart-shortcuts-rv3":{"branch":"bmark_learning","type":"nimbus-rollout"},"suppress-legacy-launch-on-login-infobars":{"branch":"treatment","type":"nimbus-rollout"},"unified-api-for-spocs-and-top-sites-controlled-rollout-for-release-133":{"branch":"control","type":"nimbus-rollout"},"vpn-mvp-beta-rollout-in-wave-1-countries":{"branch":"mvp-beta","type":"nimbus-rollout"},"win10-eos-hnt-mobile-rollout-v3":{"branch":"treatment-a","type":"nimbus-rollout"},"wind-down-old-contile-metrics":{"branch":"control","type":"nimbus-rollout"}}}
Throttleable: 1
TotalPageFile: 16704999424
TotalPhysicalMemory: 8115068928
URL: https://192.168.3.222:8443/#/
UptimeTS: 64.16705449
UtilityProcessStatus: Running
Vendor: Mozilla
Version: 157.0
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.