Errore restore files PBS

[frankz]

Hello everyone, I can't extract VM files from the backup, it signals this error to me:

 

[oguz]

hi,

do you see any other error message in the task logs? (Administration -> Tasks and double click the failed task)

what is the output from proxmox-backup-manager versions --verbose

 

[frankz]

hi,

do you see any other error message in the task logs? (Administration -> Tasks and double click the failed task)

what is the output from proxmox-backup-manager versions --verbose

roxmox-backup 2.1-1 running kernel: 5.13.19-1-pve
proxmox-backup-server 2.1.2-1 running version: 2.1.2
pve-kernel-5.13 7.1-4
pve-kernel-helper 7.1-4
pve-kernel-5.11 7.0-10
pve-kernel-5.4 6.4-4
pve-kernel-5.13.19-1-pve 5.13.19-3
pve-kernel-5.11.22-7-pve 5.11.22-12
pve-kernel-5.4.124-1-pve 5.4.124-1
pve-kernel-5.4.65-1-pve 5.4.65-1
ifupdown2 3.1.0-1+pmx3
libjs-extjs 7.0.0-1
proxmox-backup-docs 2.1.2-1
proxmox-backup-client 2.1.2-1
proxmox-mini-journalreader 1.2-1
proxmox-widget-toolkit 3.4-3
pve-xtermjs 4.12.0-1
smartmontools 7.2-pve2
zfsutils-linux 2.1.1-pve3

Here is the PBS task without any error, it seems that the error comes from the cluster .


Cluster :

 

[oguz]

can you also check the task log from the PBS?

are you running PVE and PBS on the same node?

 

[frankz]

can you also check the task log from the PBS?

are you running PVE and PBS on the same node?

Hi Oguz, the PBS is on a dedicated server. However, I restarted the 3 nodes of the cluster one by one, now it seems that it does not give error after last restarting the 1 NODE. I don't understand.
Maybe you had to restart to load the new Kernel? However, the cluster only reported that error from the GUI.

 

[oguz]

Maybe you had to restart to load the new Kernel? However, the cluster only reported that error from the GUI.

yes that could be. generally speaking after a kernel upgrade you should reboot as soon as possible to avoid errors

 

[frankz]

yes that could be. generally speaking after a kernel upgrade you should reboot as soon as possible to avoid errors

Yes, okay, but why did I restart the first two and it gave an error, only by restarting the first node last resumed? I am writing this to you in order to remove any doubt and make PBS and PVE work at its best.

 

[oguz]

Yes, okay, but why did I restart the first two and it gave an error, only by restarting the first node last resumed? I am writing this to you in order to remove any doubt and make PBS and PVE work at its best.

i'm not sure what state your nodes were in before the reboots so it's hard to say for certain.

if the error comes up again in a reproducible fashion please post the details

 

[frankz]

i'm not sure what state your nodes were in before the reboots so it's hard to say for certain.

if the error comes up again in a reproducible fashion please post the details

Of course! Thank you for your immediate reply at the moment.