Error Messages During Tape Backup Job Execution

[steveanderson]

Hello Proxmox Community,

I hope everyone is doing well. I am currently facing an issue while attempting to execute tape backup jobs in my Proxmox environment. The problem seems to be related to error messages that occur during the backup job execution process.

Specifically, the error messages I'm encountering are [Error: Unable to mount tape media]. I've double-checked my configurations and made sure that the tape drive (https://www.lenovo.com/us/en/c/servers-storage/storage/storage-tape/) and media are properly connected and recognized by Proxmox.

However, despite my efforts, the tape backup jobs are not completing successfully. I'm reaching out to the community to seek guidance and assistance in troubleshooting and resolving this issue.

Has anyone else encountered similar error messages during tape backup job execution in Proxmox?
What steps did you take to diagnose and resolve the issue?
Are there specific logs or debugging tools within Proxmox that can provide more insights into the root cause of these errors?
I appreciate any assistance and insights the community can provide. Thank you in advance for your time and expertise!

Best regards,
Steve

 

[dcsapak]

Hi,

where exactly do you see the error message? Could you provide the complete task log?

also can you post your versions: (proxmox-backup-manager versions --verbose)