Does not receive emails

[javikex]

hello,

I am installing a zimbra server with proxmox, the mails go out but do not go in, the configuration is as follows;

Relaying

default relay => zimbrasrv.domain.cl
relay port => 25

Relay Domains
relay domains => domain.cl

Ports
External SMTP port => 25
Internal SMTP port => 26

Transports
Relay domain => domain.cl
Host => zimbrasrv.domain.cl
Protocol => SMTP


when i try to receive gmail mail i get this error => 550 Requested action not taken: mailbox unavailable

and logs the PMG is

Mar 19 18:31:34 pmg postfix/postscreen[8331]: CONNECT from [209.85.167.176]:40985 to [200.14.85.243]:25
Mar 19 18:31:40 pmg postfix/postscreen[8331]: PASS OLD [209.85.167.176]:40985
Mar 19 18:31:40 pmg postfix/smtpd[8332]: connect from mail-oi1-f176.google.com[209.85.167.176]
Mar 19 18:31:41 pmg postfix/smtpd[8332]: disconnect from mail-oi1-f176.google.com[209.85.167.176] ehlo=1 mail=1 quit=1 commands=3
Mar 19 18:31:54 pmg pmg-smtp-filter[4216]: starting database maintainance
Mar 19 18:31:54 pmg pmg-smtp-filter[4216]: end database maintainance (11 ms)

 

[Stoiko Ivanov]

Probably unrelated - but if your default relay is already set to

zimbrasrv.domain.cl

you don't need to create an extra transport

else - do you have recpient verification enabled?
does the mailbox you're trying to send mail to exist on zimbra?
please provide more complete logs

 

[javikex]

Hello,

thanks for you reply, as for what you ask me;

else - do you have recpient verification enabled?
R: yes, I attach a screen print

does the mailbox you're trying to send mail to exist on zimbra?
R: yes, I send emails to gmail and they reach me without problem.

attached logs zimbra ang pmg

the error show gmail is

550 Requested action not taken: mailbox unavailable

thanks for you help!!

 

[Stoiko Ivanov]

From the logs it seems that gmail simply disconnects before sending a mail.
On a hunch - have you enabled TLS?
If not - please try to enable it (maybe google refuses to send mail unencrypted).
see section 4.5.8 of the reference documentation: https://pmg.proxmox.com/pmg-docs/pmg-admin-guide.html#_mail_proxy_configuration

I hope this helps!

 

[javikex]

Thanks, but configure what you told me, but it did not work. I'll try taking out the pmg and see if it works with the zimbra directly.

 

[Stoiko Ivanov]

Sounds like a good idea - please keep us posted on how it works out!
Thanks

 

[javikex]

Hello,

I want to report that I found the error, this corresponds to the firewall, it had a rule that prevented the complete connection between proxmox and the internet, with this when the emails had to arrive from the internet through the firewall, this did not allow the connection to proxmox.

that's why it gave me the error.

550 Requested action not taken: mailbox unavailable

 

[Stoiko Ivanov]

Thanks for coming back and sharing what you found!
please mark the thread as 'SOLVED' - that helps other users with a similar issue.