detected empty handle

[Muhammad Fawad]

Dear Team, I am getting this while accessing the web interface can you help me here i have restarted the proxy service as well.

May 13 12:41:36 familyplan pveproxy[860449]: detected empty handle
May 13 12:41:36 familyplan pveproxy[860449]: detected empty handle
May 13 12:41:36 familyplan pveproxy[860448]: detected empty handle
May 13 12:41:36 familyplan pveproxy[860447]: detected empty handle
May 13 12:41:38 familyplan pveproxy[860448]: detected empty handle
May 13 12:41:38 familyplan pveproxy[860449]: detected empty handle
May 13 12:41:39 familyplan pveproxy[860449]: detected empty handle
May 13 12:41:39 familyplan pveproxy[860448]: detected empty handle
May 13 12:41:40 familyplan pveproxy[860448]: detected empty handle
May 13 12:41:40 familyplan pveproxy[860448]: detected empty handle
May 13 12:41:41 familyplan pveproxy[860449]: detected empty handle
May 13 12:41:41 familyplan pveproxy[860449]: detected empty handle
May 13 12:41:41 familyplan pveproxy[860448]: detected empty handle
May 13 12:41:41 familyplan pveproxy[860447]: detected empty handle

 

[mkoeppl]

Hi,

Could you please post the output of pveversion -v? There has been a bug report for this [0], which might be related. Also, how are you accessing the web UI?

[0] https://bugzilla.proxmox.com/show_bug.cgi?id=4816

 

[Muhammad Fawad]

Hi,

Could you please post the output of pveversion -v? There has been a bug report for this [0], which might be related. Also, how are you accessing the web UI?

[0] https://bugzilla.proxmox.com/show_bug.cgi?id=4816

proxmox-ve: 7.4-1 (running kernel: 5.15.102-1-pve)
pve-manager: 7.4-3 (running version: 7.4-3/9002ab8a)
pve-kernel-5.15: 7.3-3
pve-kernel-5.15.102-1-pve: 5.15.102-1
ceph-fuse: 15.2.17-pve1
corosync: 3.1.7-pve1
criu: 3.15-1+pve-1
glusterfs-client: 9.2-1
ifupdown2: 3.1.0-1+pmx3
ksm-control-daemon: 1.4-1
libjs-extjs: 7.0.0-1
libknet1: 1.24-pve2
libproxmox-acme-perl: 1.4.4
libproxmox-backup-qemu0: 1.3.1-1
libproxmox-rs-perl: 0.2.1
libpve-access-control: 7.4-1
libpve-apiclient-perl: 3.2-1
libpve-common-perl: 7.3-3
libpve-guest-common-perl: 4.2-4
libpve-http-server-perl: 4.2-1
libpve-rs-perl: 0.7.5
libpve-storage-perl: 7.4-2
libspice-server1: 0.14.3-2.1
lvm2: 2.03.11-2.1
lxc-pve: 5.0.2-2
lxcfs: 5.0.3-pve1
novnc-pve: 1.4.0-1
proxmox-backup-client: 2.3.3-1
proxmox-backup-file-restore: 2.3.3-1
proxmox-kernel-helper: 7.4-1
proxmox-mail-forward: 0.1.1-1
proxmox-mini-journalreader: 1.3-1
proxmox-widget-toolkit: 3.6.3
pve-cluster: 7.3-3
pve-container: 4.4-3
pve-docs: 7.4-2
pve-edk2-firmware: 3.20221111-1
pve-firewall: 4.3-1
pve-firmware: 3.6-4
pve-ha-manager: 3.6.0
pve-i18n: 2.11-1
pve-qemu-kvm: 7.2.0-8
pve-xtermjs: 4.16.0-1
qemu-server: 7.4-2
smartmontools: 7.2-pve3
spiceterm: 3.2-2
swtpm: 0.8.0~bpo11+3
vncterm: 1.7-1
zfsutils-linux: 2.1.9-pve1

 

[Muhammad Fawad]

proxmox-ve: 7.4-1 (running kernel: 5.15.102-1-pve)
pve-manager: 7.4-3 (running version: 7.4-3/9002ab8a)
pve-kernel-5.15: 7.3-3
pve-kernel-5.15.102-1-pve: 5.15.102-1
ceph-fuse: 15.2.17-pve1
corosync: 3.1.7-pve1
criu: 3.15-1+pve-1
glusterfs-client: 9.2-1
ifupdown2: 3.1.0-1+pmx3
ksm-control-daemon: 1.4-1
libjs-extjs: 7.0.0-1
libknet1: 1.24-pve2
libproxmox-acme-perl: 1.4.4
libproxmox-backup-qemu0: 1.3.1-1
libproxmox-rs-perl: 0.2.1
libpve-access-control: 7.4-1
libpve-apiclient-perl: 3.2-1
libpve-common-perl: 7.3-3
libpve-guest-common-perl: 4.2-4
libpve-http-server-perl: 4.2-1
libpve-rs-perl: 0.7.5
libpve-storage-perl: 7.4-2
libspice-server1: 0.14.3-2.1
lvm2: 2.03.11-2.1
lxc-pve: 5.0.2-2
lxcfs: 5.0.3-pve1
novnc-pve: 1.4.0-1
proxmox-backup-client: 2.3.3-1
proxmox-backup-file-restore: 2.3.3-1
proxmox-kernel-helper: 7.4-1
proxmox-mail-forward: 0.1.1-1
proxmox-mini-journalreader: 1.3-1
proxmox-widget-toolkit: 3.6.3
pve-cluster: 7.3-3
pve-container: 4.4-3
pve-docs: 7.4-2
pve-edk2-firmware: 3.20221111-1
pve-firewall: 4.3-1
pve-firmware: 3.6-4
pve-ha-manager: 3.6.0
pve-i18n: 2.11-1
pve-qemu-kvm: 7.2.0-8
pve-xtermjs: 4.16.0-1
qemu-server: 7.4-2
smartmontools: 7.2-pve3
spiceterm: 3.2-2
swtpm: 0.8.0~bpo11+3
vncterm: 1.7-1
zfsutils-linux: 2.1.9-pve1

I'm accessing the Proxmox web interface through the MobX terminal by creating SSH tunnels on a jump server. The Proxmox host is located within our private infrastructure, and I'm using the jump server to securely tunnel into it.

 

[l.leahu-vladucu]

Hello Muhammad, and thanks for the report. @mkoeppl has already linked the correct bug report, which has already been fixed. You are using a very old version of Proxmox VE, which has already reached its end of life in July 2024. Please make sure to update to Proxmox VE 8, as described in this guide.