communication failure (0) / Connection timed out (596)

[felon]

Hello everyone,

i've a running proxmox server and rented a pbs access from a service provider for backups.
Everything was absolutely fine with it.
But now after some time and a lot of more backups, i've the following problem.

i get communication failure (0)" (somtimes a "Connection timed out (596) really seldom) when i try to "list" the backups via gui.
If i list the repository via cli, its working and takes about 40 seconds to list all backups.

Is there any solution for the gui timeout or am i doing something wrong?

Best regards
Ralph

 

[Chris]

Hello everyone,

i've a running proxmox server and rented a pbs access from a service provider for backups.
Everything was absolutely fine with it.
But now after some time and a lot of more backups, i've the following problem.

i get communication failure (0)" (somtimes a "Connection timed out (596) really seldom) when i try to "list" the backups via gui.
If i list the repository via cli, its working and takes about 40 seconds to list all backups.

Is there any solution for the gui timeout or am i doing something wrong?

Best regards
Ralph

Hi, how many backups are we talking about here? Maybe you can reorganize the backups into namespaces so that not all of them have to be fetched/listed from a single api call? See https://pbs.proxmox.com/docs/storage.html#backup-namespaces

 

[felon]

Hi Chris,

thank you very much for the fast reply
after checking i recognized that we have really a lot of backups in the same name-space
thought we set it up with different namespaces but i was wrong.

is it possible to move existing backups into different namespaces? (sorry if its another dumb question)

Best regards
Ralph

 

[Chris]

You could do this by creating the namespace and then moving the backups via a local since job.

 

[felon]

Solution was: working with namespaces as suggested
Thank you for your help

 

[RavenRAMIREZ]

Hello @Chris .
I encounter the same problem. Don't you think it would be wise to change this problem in the development of PBS since a lot of people encounter this problem.

 

[Chris]

Hello @Chris .
I encounter the same problem. Don't you think it would be wise to change this problem in the development of PBS since a lot of people encounter this problem.

Yes, I think we should introduce pagination support for the listing. Please open a bug report at https://bugzilla.proxmox.com/ so we can keep track of the issue and you get notified on status updates, thanks.

 

[Winet.maier]

We are having this issue also here and it makes me some kind of nervous. We split in to namespaces but it will not realy work. So you guys realy have to take care on it. In our case it is the backup from a single vm and I wnat to sea the backups of it and I still get a timeout here.