Change new IP address in proxmox mail gateway

[phalla]

Dear Support,

I changed IP address via interface but "down group default qle n 1000"
I try to change ip address via command line but cannot.
Can you help me?
I need urgent to migrate proxmox mail gateway version 5.2-7 to 6.2-3.

Warm Regards,
Phalla

 

[Stoiko Ivanov]

How did you change the IP?

the output looks like the 'cable is not plugged in' (NO-CARRIER,.., UP) - the 'UP' indicates that it is 'administratively up' (i.e. configured), the 'NO-CARRIER' that the lower level says there is no link.

maybe the interface name changed and the cable is plugged into ens34?
(sadly the predictable network interface names sometimes are not this predicatable)

I hope this helps!

 

[phalla]

how to change?
I used command nano /etc/network/interface, but can edit file and I don't use save

 

[Stoiko Ivanov]

you need to edit the file and save it...
please post (if possible the text, else a screenshot) of:
* the content of '/etc/network/interfaces'
* the output of 'ip link'

 

[phalla]

Dear support,

Please check shotsreen

 

[Stoiko Ivanov]

in the file change ens32 to ens34
and ens34 to ens32.
afterwards reboot

 

[phalla]

Dear support,

I follow your advice, but link still down

 

[Stoiko Ivanov]

Check the journal of your PMG, and also the hypervisor where PMG is installed on (I assume that PMG runs as VM in some virtualization?)

The state indicates that 'the cable is not plugged in'

 

[phalla]

Dear support,

Thanks now it is working.
Problem not connect network in VM

 

[Stoiko Ivanov]

Glad that you found the issue - please mark the thread as 'SOLVED'

Thanks