[SOLVED] Can't access Web Interface

retpaladin593

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Sep 21, 2023
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Hello, English is not my first language so I am trying my best to explain whats going on. I've recently commenced a new job at a company where the previous IT staff left abruptly, leaving behind a noticeable absence of documentation regarding the operational procedures. Is a small company so no big deal so far, Whenever I attempt to access one of their (PVE) servers at https://192.168.1.5:8006, I encounter a significant timeout issue. Interestingly, the nodes seem to be functioning properly. While I am still a noob with this hypervisor, I do understand some VM concepts. The server is powered on, responds to pings, and the port is open. Additionally, the virtual machines (VMs) are running without issues, and I can establish SSH connections, I also discard the browser cookies conflict, I tried new installations in chrome, firefox and edge. Your assistance in this matter would be greatly appreciated.

I ran a journalctl -f log, hopefully you can get some extra info. Thank you !

root@pve-2:/etc/pve# journalctl -f -- Logs begin at Mon 2023-09-18 01:06:56 EDT. -- Sep 21 14:20:16 pve-2 pveproxy[27451]: starting 2 worker(s) Sep 21 14:20:16 pve-2 pveproxy[27451]: worker 21330 started Sep 21 14:20:16 pve-2 pveproxy[27451]: worker 21331 started Sep 21 14:20:16 pve-2 pveproxy[21330]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:16 pve-2 pveproxy[21331]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:16 pve-2 pveproxy[21014]: worker exit Sep 21 14:20:16 pve-2 pveproxy[27451]: worker 21014 finished Sep 21 14:20:16 pve-2 pveproxy[27451]: starting 1 worker(s) Sep 21 14:20:16 pve-2 pveproxy[27451]: worker 21332 started Sep 21 14:20:16 pve-2 pveproxy[21332]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:20 pve-2 spiceproxy[21329]: worker exit Sep 21 14:20:20 pve-2 spiceproxy[2872]: worker 21329 finished Sep 21 14:20:20 pve-2 spiceproxy[2872]: starting 1 worker(s) Sep 21 14:20:20 pve-2 spiceproxy[2872]: worker 21588 started Sep 21 14:20:20 pve-2 spiceproxy[21588]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:21 pve-2 pveproxy[21330]: worker exit Sep 21 14:20:21 pve-2 pveproxy[21331]: worker exit Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21330 finished Sep 21 14:20:21 pve-2 pveproxy[27451]: starting 1 worker(s) Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21331 finished Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21591 started Sep 21 14:20:21 pve-2 pveproxy[21591]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:21 pve-2 pveproxy[21332]: worker exit Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21332 finished Sep 21 14:20:21 pve-2 pveproxy[27451]: starting 2 worker(s) Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21592 started Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21593 started Sep 21 14:20:21 pve-2 pveproxy[21592]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:21 pve-2 pveproxy[21593]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied


root@pve-2:/etc/pve# pveversion -v proxmox-ve: 6.0-2 (running kernel: 5.0.15-1-pve) pve-manager: 6.0-4 (running version: 6.0-4/2a719255) pve-kernel-5.0: 6.0-5 pve-kernel-helper: 6.0-5 pve-kernel-5.0.15-1-pve: 5.0.15-1 ceph-fuse: 12.2.11+dfsg1-2.1+b1 corosync: 3.0.2-pve2 criu: 3.11-3 glusterfs-client: 5.5-3 ksm-control-daemon: 1.3-1 libjs-extjs: 6.0.1-10 libknet1: 1.10-pve1 libpve-access-control: 6.0-2 libpve-apiclient-perl: 3.0-2 libpve-common-perl: 6.0-2 libpve-guest-common-perl: 3.0-1 libpve-http-server-perl: 3.0-2 libpve-storage-perl: 6.0-5 libqb0: 1.0.5-1 lvm2: 2.03.02-pve3 lxc-pve: 3.1.0-61 lxcfs: 3.0.3-pve60 novnc-pve: 1.0.0-60 proxmox-mini-journalreader: 1.1-1 proxmox-widget-toolkit: 2.0-5 pve-cluster: 6.0-4 pve-container: 3.0-3 pve-docs: 6.0-4 pve-edk2-firmware: 2.20190614-1 pve-firewall: 4.0-5 pve-firmware: 3.0-2 pve-ha-manager: 3.0-2 pve-i18n: 2.0-2 pve-qemu-kvm: 4.0.0-3 pve-xtermjs: 3.13.2-1 qemu-server: 6.0-5 smartmontools: 7.0-pve2 spiceterm: 3.1-1 vncterm: 1.6-1 zfsutils-linux: 0.8.1-pve1


root@pve-2:/etc/pve# pvecm nodes Corosync config '/etc/pve/corosync.conf' does not exist - is this node part of a cluster? Cannot initialize CMAP service
 
1. your PVE version is severely out of date, please upgrade to a supported one!
2. try fixing the permissions of the file mentioned in your log - it should be writable by www-data..
 
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1. your PVE version is severely out of date, please upgrade to a supported one!
2. try fixing the permissions of the file mentioned in your log - it should be writable by www-data..
yes I know, we are planning to upgrade them eventually. for now we are just trying to at least access the data.

This command fixed it!

chown -R www-data:www-data /var/log/pveproxy

Thank you.!
 
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yes I know, we are planning to upgrade them eventually. for now we are just trying to at least access the data.

This command fixed it!

chown -R www-data:www-data /var/log/pveproxy

Thank you.!
This fixed my inability to get to the web-gui. No idea why, but there you have it.