[SOLVED] Can't access Web Interface

retpaladin593

New Member
Sep 21, 2023
2
0
1
Hello, English is not my first language so I am trying my best to explain whats going on. I've recently commenced a new job at a company where the previous IT staff left abruptly, leaving behind a noticeable absence of documentation regarding the operational procedures. Is a small company so no big deal so far, Whenever I attempt to access one of their (PVE) servers at https://192.168.1.5:8006, I encounter a significant timeout issue. Interestingly, the nodes seem to be functioning properly. While I am still a noob with this hypervisor, I do understand some VM concepts. The server is powered on, responds to pings, and the port is open. Additionally, the virtual machines (VMs) are running without issues, and I can establish SSH connections, I also discard the browser cookies conflict, I tried new installations in chrome, firefox and edge. Your assistance in this matter would be greatly appreciated.

I ran a journalctl -f log, hopefully you can get some extra info. Thank you !

root@pve-2:/etc/pve# journalctl -f -- Logs begin at Mon 2023-09-18 01:06:56 EDT. -- Sep 21 14:20:16 pve-2 pveproxy[27451]: starting 2 worker(s) Sep 21 14:20:16 pve-2 pveproxy[27451]: worker 21330 started Sep 21 14:20:16 pve-2 pveproxy[27451]: worker 21331 started Sep 21 14:20:16 pve-2 pveproxy[21330]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:16 pve-2 pveproxy[21331]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:16 pve-2 pveproxy[21014]: worker exit Sep 21 14:20:16 pve-2 pveproxy[27451]: worker 21014 finished Sep 21 14:20:16 pve-2 pveproxy[27451]: starting 1 worker(s) Sep 21 14:20:16 pve-2 pveproxy[27451]: worker 21332 started Sep 21 14:20:16 pve-2 pveproxy[21332]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:20 pve-2 spiceproxy[21329]: worker exit Sep 21 14:20:20 pve-2 spiceproxy[2872]: worker 21329 finished Sep 21 14:20:20 pve-2 spiceproxy[2872]: starting 1 worker(s) Sep 21 14:20:20 pve-2 spiceproxy[2872]: worker 21588 started Sep 21 14:20:20 pve-2 spiceproxy[21588]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:21 pve-2 pveproxy[21330]: worker exit Sep 21 14:20:21 pve-2 pveproxy[21331]: worker exit Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21330 finished Sep 21 14:20:21 pve-2 pveproxy[27451]: starting 1 worker(s) Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21331 finished Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21591 started Sep 21 14:20:21 pve-2 pveproxy[21591]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:21 pve-2 pveproxy[21332]: worker exit Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21332 finished Sep 21 14:20:21 pve-2 pveproxy[27451]: starting 2 worker(s) Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21592 started Sep 21 14:20:21 pve-2 pveproxy[27451]: worker 21593 started Sep 21 14:20:21 pve-2 pveproxy[21592]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied Sep 21 14:20:21 pve-2 pveproxy[21593]: unable to open log file '/var/log/pveproxy/access.log' - Permission denied


root@pve-2:/etc/pve# pveversion -v proxmox-ve: 6.0-2 (running kernel: 5.0.15-1-pve) pve-manager: 6.0-4 (running version: 6.0-4/2a719255) pve-kernel-5.0: 6.0-5 pve-kernel-helper: 6.0-5 pve-kernel-5.0.15-1-pve: 5.0.15-1 ceph-fuse: 12.2.11+dfsg1-2.1+b1 corosync: 3.0.2-pve2 criu: 3.11-3 glusterfs-client: 5.5-3 ksm-control-daemon: 1.3-1 libjs-extjs: 6.0.1-10 libknet1: 1.10-pve1 libpve-access-control: 6.0-2 libpve-apiclient-perl: 3.0-2 libpve-common-perl: 6.0-2 libpve-guest-common-perl: 3.0-1 libpve-http-server-perl: 3.0-2 libpve-storage-perl: 6.0-5 libqb0: 1.0.5-1 lvm2: 2.03.02-pve3 lxc-pve: 3.1.0-61 lxcfs: 3.0.3-pve60 novnc-pve: 1.0.0-60 proxmox-mini-journalreader: 1.1-1 proxmox-widget-toolkit: 2.0-5 pve-cluster: 6.0-4 pve-container: 3.0-3 pve-docs: 6.0-4 pve-edk2-firmware: 2.20190614-1 pve-firewall: 4.0-5 pve-firmware: 3.0-2 pve-ha-manager: 3.0-2 pve-i18n: 2.0-2 pve-qemu-kvm: 4.0.0-3 pve-xtermjs: 3.13.2-1 qemu-server: 6.0-5 smartmontools: 7.0-pve2 spiceterm: 3.1-1 vncterm: 1.6-1 zfsutils-linux: 0.8.1-pve1


root@pve-2:/etc/pve# pvecm nodes Corosync config '/etc/pve/corosync.conf' does not exist - is this node part of a cluster? Cannot initialize CMAP service
 
1. your PVE version is severely out of date, please upgrade to a supported one!
2. try fixing the permissions of the file mentioned in your log - it should be writable by www-data..
 
  • Like
Reactions: retpaladin593
1. your PVE version is severely out of date, please upgrade to a supported one!
2. try fixing the permissions of the file mentioned in your log - it should be writable by www-data..
yes I know, we are planning to upgrade them eventually. for now we are just trying to at least access the data.

This command fixed it!

chown -R www-data:www-data /var/log/pveproxy

Thank you.!
 

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!