Bug in 8.4 - File Restore button not working

[updatelee]

upgraded one server to 8.4 and the file restore button doesnt do anything, no errors or warnings, nothing in the journalctl logs just doesnt do anything. But works fine in 8.3.5




anyone else experiencing this? Im happy to try different things. vm101 is ext4, vm102 is NTFS, niether work.

 

[atka]

Have the exact same issue.

 

[updatelee]

Have the exact same issue.

Darn. It’s not a priority, just a handy feature incase I need it. Hopefully it’s something simple they can resolve.

 

[jhr]

I'm seeing the same issue on my servers + backups are now taking roughly 3x longer than before the update.

Is is safe to downgrade all packages ?

sudo apt install libpve-network-api-perl=0.11.1 \
libpve-network-perl=0.11.1 \
proxmox-ve=8.3.0 \
proxmox-widget-toolkit=4.3.9 \
pve-docs=8.3.2 \
pve-esxi-import-tools=0.7.2 \
pve-i18n=3.4.1 \
pve-manager=8.3.5 \
qemu-server=8.3.11

 

[tom]

thanks for reporting, we will take a look on it.

 

[t.lamprecht]

Thank you all for your reports, a fix for this issue has been committed to our git repository, and we will start a new package version bump and build shortly.

 

[t.lamprecht]

backups are now taking roughly 3x longer than before the update.

This completely unrelated to the topic of this thread, and we cannot reproduce this.
So it would be good to be investigated in separate thread.

 

[frank lupo]

Thank you all for your reports, a fix for this issue has been committed to our git repository, and we will start a new package version bump and build shortly.

when will it be released?

Best regards

 

[SpawnkillerQC]

Same issue here on 3 different cluster with PBS as main backup source, was in need for a single file, had to restore whole drive and map it in windows after that

Hope it'll be fixed soon !

 

[t.lamprecht]

This should now be fixed again in pve-manager version 8.4.1, which we just uploaded to pve-no-subscription.

 

[SpawnkillerQC]

Thanks Thomas, confirmed to work on my dev setup, when will it be availlable on the enterprise subscription ? 1 day, 1week ? If needed i have to add no-subscription for now ?

 

[updatelee]

This should now be fixed again in pve-manager version 8.4.1, which we just uploaded to pve-no-subscription.

Works perfect!, thank you !!!

 

[t.lamprecht]

Thanks Thomas, confirmed to work on my dev setup, when will it be availlable on the enterprise subscription ? 1 day, 1week ? If needed i have to add no-subscription for now ?

As this is a very target small fix and thanks to your positive feedback here we will fast track this, so probably between in a few hours and tomorrow before noon (CEST) at max.

 

[SpawnkillerQC]

Many thanks for the update and solution

 

[jhr]

This completely unrelated to the topic of this thread, and we cannot reproduce this.
So it would be good to be investigated in separate thread.

Oops, my bad — totally forgot I’d messed with some ZFS settings in /etc/modprobe.d/zfs.conf. That limited the ARC cache and slowed down all my backups. Sorry! It was nothing to do with update.

 

[sunguru]

Hello. After installing PVE 8.3.1, I confirmed that the file restore button works properly when I back up a VM or CT and then press it to do a file level restore. And I confirmed that the file restore button works properly after upgrading from 8.3.1 to 8.4.1.

After I re-installed version 8.4.1 on my server, I tried to restore a VM or CT backup, but it did not work. There was no response when I clicked the "file restore" button. When will the bug patch be released? For reference, I had added the following content to /etc/apt/sources.list to enable the upgrade.

deb http://download.proxmox.com/debian/pve bookworm pve-no-subscription

Thank you.

 

[Impact]

What does pveversion say?

 

[sunguru]

What does pveversion say?

The version below works fine.

root@pve05:~# pveversion
pve-manager/8.3.0/c1689ccb1065a83b (running kernel: 6.8.12-4-pve)

After upgrading the above version to 8.4.1, the file restore button still works fine.

root@pve05:~# pveversion
pve-manager/8.4.1/2a5fa54a8503f96d (running kernel: 6.8.12-11-pve)

But I just installed 8.4.1 below on a new machine and it doesn't work.

root@pve01:~# pveversion
pve-manager/8.4.1/2a5fa54a8503f96d (running kernel: 6.8.12-11-pve)

The version of the backup server is as follows:

root@pbs01:~# proxmox-backup-manager version
proxmox-backup-server 3.4.0-1 running version: 3.4.0

Thank you.

 

[Impact]

Same for my PBE but my PBS says

proxmox-backup-server 3.4.2-1 running version: 3.4.1

From what I can tell this was an issue with the pve-manager package. If even rebooting doesn't help I'd try another browser and/or check the dev tools of it for hints. Maybe you used a helper script that broke something?

 

[sunguru]

Same for my PBE but my PBS says

proxmox-backup-server 3.4.2-1 running version: 3.4.1

From what I can tell this was an issue with the pve-manager package. If even rebooting doesn't help I'd try another browser and/or check the dev tools of it for hints. Maybe you used a helper script that broke somehting?

I'm not sure what the problem was, but I reinstalled version 8.3.1 and am testing it by upgrading to 8.4.1. I need another virtualization product so I have been testing it this month.

Thank you.