Backup server web gui not starting?

E

Erik-NA

New Member
Mar 8, 2022
7
0
1
Just installed latest PBS (no subscription) and the web gui is not started anymore.

netstat -natp | grep 8007 returns nothing.

service proxmox-backup is running

Any help is appreciated
 
what do the commands
Code: 
proxmox-backup-manager versions --verbose
systemctl status proxmox-backup-proxy
say
 
proxmox-backup-manager versions --verbose returned
Code: 
proxmox-backup             2.2-1        running kernel: 5.15.53-1-pve
proxmox-backup-server      2.2.6-1      running version: 2.2.6
pve-kernel-helper          7.2-12
pve-kernel-5.15            7.2-10
pve-kernel-5.15.53-1-pve   5.15.53-1
pve-kernel-5.15.39-2-pve   5.15.39-2
pve-kernel-5.15.35-1-pve   5.15.35-3
ifupdown2                  3.1.0-1+pmx3
libjs-extjs                7.0.0-1
proxmox-backup-docs        2.2.6-1
proxmox-backup-client      2.2.6-1
proxmox-mini-journalreader 1.2-1
proxmox-widget-toolkit     3.5.1
pve-xtermjs                4.16.0-1
smartmontools              7.2-pve3
zfsutils-linux             2.1.5-pve1

systemctl start proxmox-backup-proxy returned:
Code: 
Job for proxmox-backup-proxy.service failed because the control process exited with error code.
See "systemctl status proxmox-backup-proxy.service" and "journalctl -xe" for details.
root@pbs-01-pri:~# systemctl status proxmox-backup-proxy
● proxmox-backup-proxy.service - Proxmox Backup API Proxy Server
     Loaded: loaded (/lib/systemd/system/proxmox-backup-proxy.service; enabled; vendor preset: enabled)
     Active: failed (Result: exit-code) since Mon 2022-09-19 09:07:27 CEST; 1s ago
    Process: 71437 ExecStart=/usr/lib/x86_64-linux-gnu/proxmox-backup/proxmox-backup-proxy (code=exited, status=1/FAILURE)
   Main PID: 71437 (code=exited, status=1/FAILURE)
        CPU: 46ms

Sep 19 09:07:27 pbs systemd[1]: proxmox-backup-proxy.service: Scheduled restart job, restart counter is at 5.
Sep 19 09:07:27 pbs systemd[1]: Stopped Proxmox Backup API Proxy Server.
Sep 19 09:07:27 pbs systemd[1]: proxmox-backup-proxy.service: Start request repeated too quickly.
Sep 19 09:07:27 pbs systemd[1]: proxmox-backup-proxy.service: Failed with result 'exit-code'.
Sep 19 09:07:27 pbs systemd[1]: Failed to start Proxmox Backup API Proxy Server.
 
Last edited:
ok so the proxmox-backup-proxy does not start, can you post the syslog since boot: 'journalctl -b' ?
 
Rebooted. proxmox-backup-proxy did not start. Output from journalctl -b:

Code: 
Sep 19 11:57:47 pbs kernel: Linux version 5.15.53-1-pve (build@proxmox) (gcc (Debian 10.2.1-6) 10.2.1 20210110, GNU ld (GNU Binutils for Debian) 2.35.2) #1 SMP PVE 5.15.53-1 (Fri, 26 Aug 2022 16:5>
Sep 19 11:57:47 pbs kernel: Command line: BOOT_IMAGE=/boot/vmlinuz-5.15.53-1-pve root=/dev/mapper/pbs-root ro ipv6.disable=1 quiet ipv6.disable=1
Sep 19 11:57:47 pbs kernel: KERNEL supported cpus:
Sep 19 11:57:47 pbs kernel:   Intel GenuineIntel
Sep 19 11:57:47 pbs kernel:   AMD AuthenticAMD
Sep 19 11:57:47 pbs kernel:   Hygon HygonGenuine
Sep 19 11:57:47 pbs kernel:   Centaur CentaurHauls
Sep 19 11:57:47 pbs kernel:   zhaoxin   Shanghai
Sep 19 11:57:47 pbs kernel: ACPI: SSDT 0x00000000F1DE9900 0009E4 (v01 INTEL  PPM RCM  80000001 INTL 20061109)
Sep 19 11:57:47 pbs kernel: No NUMA configuration found
Sep 19 11:57:47 pbs kernel: Faking a node at [mem 0x0000000000000000-0x000000080bffefff]
Sep 19 11:57:47 pbs kernel: NODE_DATA(0) allocated [mem 0x80bfd5000-0x80bffefff]
Sep 19 11:57:47 pbs kernel: Zone ranges:
Sep 19 11:57:47 pbs kernel:   Device   empty
Sep 19 11:57:47 pbs kernel: Movable zone start for each node
Sep 19 11:57:47 pbs kernel: Early memory node ranges
Sep 19 11:57:47 pbs kernel: On node 0, zone DMA: 1 pages in unavailable ranges
Sep 19 11:57:47 pbs kernel: On node 0, zone DMA: 103 pages in unavailable ranges
Sep 19 11:57:47 pbs kernel: On node 0, zone Normal: 25116 pages in unavailable ranges
Sep 19 11:57:47 pbs kernel: On node 0, zone Normal: 16385 pages in unavailable ranges
Sep 19 11:57:47 pbs kernel: ACPI: PM-Timer IO Port: 0x908

However, syslog contains following information:
Code: 
Sep 19 11:57:50 pbs systemd[1]: Started Postfix Mail Transport Agent (instance -).
Sep 19 11:57:50 pbs systemd[1]: proxmox-backup-proxy.service: Scheduled restart job, restart counter is at 1.
Sep 19 11:57:50 pbs systemd[1]: Starting Postfix Mail Transport Agent...
Sep 19 11:57:50 pbs systemd[1]: Stopped Proxmox Backup API Proxy Server.
Sep 19 11:57:50 pbs systemd[1]: Starting Proxmox Backup API Proxy Server...
Sep 19 11:57:50 pbs systemd[1]: Finished Postfix Mail Transport Agent.
Sep 19 11:57:50 pbs postfix/qmgr[889]: warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by protocol
Sep 19 11:57:50 pbs postfix/pickup[887]: warning: inet_protocols: disabling IPv6 name/address support: Address family not supported by rotocol
Sep 19 11:57:50 pbs proxmox-backup-proxy[893]: Error: Address family not supported by protocol (os error 97)
Sep 19 11:57:50 pbs systemd[1]: proxmox-backup-proxy.service: Main process exited, code=exited, status=1/FAILURE
Sep 19 11:57:50 pbs systemd[1]: proxmox-backup-proxy.service: Failed with result 'exit-code'.
Sep 19 11:57:50 pbs systemd[1]: Failed to start Proxmox Backup API Proxy Server.
Sep 19 11:57:50 pbs systemd[1]: Reached target Multi-User System.
Sep 19 11:57:50 pbs systemd[1]: Reached target Graphical Interface.
Sep 19 11:57:50 pbs systemd[1]: Starting Update UTMP about System Runlevel Changes...
Sep 19 11:57:50 pbs systemd[1]: systemd-update-utmp-runlevel.service: Succeeded.
Sep 19 11:57:50 pbs systemd[1]: Finished Update UTMP about System Runlevel Changes.
Sep 19 11:57:50 pbs systemd[1]: Startup finished in 8.554s (kernel) + 2.963s (userspace) = 11.518s.
Sep 19 11:57:50 pbs systemd[1]: proxmox-backup-proxy.service: Scheduled restart job, restart counter is at 2.
Sep 19 11:57:50 pbs systemd[1]: Stopped Proxmox Backup API Proxy Server.
Sep 19 11:57:50 pbs systemd[1]: Starting Proxmox Backup API Proxy Server...
Sep 19 11:57:50 pbs proxmox-backup-proxy[910]: Error: Address family not supported by protocol (os error 97)
Sep 19 11:57:50 pbs systemd[1]: proxmox-backup-proxy.service: Main process exited, code=exited, status=1/FAILURE
Sep 19 11:57:50 pbs systemd[1]: proxmox-backup-proxy.service: Failed with result 'exit-code'.
Sep 19 11:57:50 pbs systemd[1]: Failed to start Proxmox Backup API Proxy Server.
Sep 19 11:57:51 pbs iscsid: iSCSI daemon with pid=673 started!
Sep 19 11:57:51 pbs systemd[1]: proxmox-backup-proxy.service: Scheduled restart job, restart counter is at 3.
Sep 19 11:57:51 pbs systemd[1]: Stopped Proxmox Backup API Proxy Server.
Sep 19 11:57:51 pbs systemd[1]: Starting Proxmox Backup API Proxy Server...
Sep 19 11:57:51 pbs proxmox-backup-proxy[923]: Error: Address family not supported by protocol (os error 97)
Sep 19 11:57:51 pbs systemd[1]: proxmox-backup-proxy.service: Main process exited, code=exited, status=1/FAILURE
Sep 19 11:57:51 pbs systemd[1]: proxmox-backup-proxy.service: Failed with result 'exit-code'.
Sep 19 11:57:51 pbs systemd[1]: Failed to start Proxmox Backup API Proxy Server.
Sep 19 11:57:51 pbs systemd[1]: proxmox-backup-proxy.service: Scheduled restart job, restart counter is at 4.
Sep 19 11:57:51 pbs systemd[1]: Stopped Proxmox Backup API Proxy Server.
Sep 19 11:57:51 pbs systemd[1]: Starting Proxmox Backup API Proxy Server...
Sep 19 11:57:51 pbs proxmox-backup-proxy[936]: Error: Address family not supported by protocol (os error 97)
Sep 19 11:57:51 pbs systemd[1]: proxmox-backup-proxy.service: Main process exited, code=exited, status=1/FAILURE
Sep 19 11:57:51 pbs systemd[1]: proxmox-backup-proxy.service: Failed with result 'exit-code'.
Sep 19 11:57:51 pbs systemd[1]: Failed to start Proxmox Backup API Proxy Server.
Sep 19 11:57:52 pbs systemd[1]: proxmox-backup-proxy.service: Scheduled restart job, restart counter is at 5.
Sep 19 11:57:52 pbs systemd[1]: Stopped Proxmox Backup API Proxy Server.
Sep 19 11:57:52 pbs systemd[1]: proxmox-backup-proxy.service: Start request repeated too quickly.
Sep 19 11:57:52 pbs systemd[1]: proxmox-backup-proxy.service: Failed with result 'exit-code'.
Sep 19 11:57:52 pbs systemd[1]: Failed to start Proxmox Backup API Proxy Server.
Seems to be related to IP v6, which is deactivated.
 
Last edited:
Erik-NA said:
Output from journalctl -b:
Click to expand...
that's sadly not the complete output. you can redirect the output into a file and upload that here
Code: 
journalctl -b > /tmp/journal.log
 
ok i see the error now is:

Sep 19 22:21:29 pbs proxmox-backup-proxy[755]: Error: Address family not supported by protocol (os error 97)
Click to expand...

can you post your /etc/hosts file ? is there any ipv6 address included? (if yes that might be the reason)

EDIT: please also post your network configuration (/etc/network/interfaces)
 
/etc/hosts/
Code: 
127.0.0.1 localhost.localdomain localhost
192.168.1.10 pbs

# The following lines are desirable for IPv6 capable hosts
#::1     ip6-localhost ip6-loopback
#fe00::0 ip6-localnet
#ff00::0 ip6-mcastprefix
#ff02::1 ip6-allnodes
#ff02::2 ip6-allrouters
#ff02::3 ip6-allhosts
/etc/network/interfaces/
Code: 
auto lo
iface lo inet loopback

auto eno1
iface eno1 inet static
    address 192.168.1.10/24
    gateway 192.168.1.255
    mtu 1500

auto eno2
iface eno2 inet manual

auto ens1f0
iface ens1f0 inet manual

auto ens1f1
iface ens1f1 inet manual
 
My bad. Forgotten to run update-grub. It is working after re-enabling IP v6.

Apparently, this version lost support for IP v4 only.
 
You must log in or register to reply here.

About

The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Quick Navigation

Home Get Subscription Wiki Downloads Proxmox Customer Portal About

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!
Community platform by XenForo® © 2010-2024 XenForo Ltd.
Top Bottom
Back