Hi,
I need some assistance in order to identify the root cause of a backup job failing for the reason of: ERROR: Backup of VM 100 failed - job failed with err -125 - Operation canceled
PREVIOUS ISSUE IN DECEMBER AND HOW IT WAS RESOLVED
In December, I started to have problems on a backup job as well with a different error code: job failed with err -5 - Input/output error
It was resolved by reinstalling Proxmox from scratch on the server. It resolved the issue for a few weeks than it came back. I suspended the backup job, and recently the VM as it was decommissioned. Thus until last Thursday, everything was running smoothly.
DETAILS
Please find in attached file some technical information:
- Physical server info
- Basic Promox version and setup
- PVE Version -v
- Journalctl -xe (pertaining to the last occurrence)
- QM CONFIG VM 100 (affected VM)
- smartctl -a for both devices (sda and sdb)
Let me know if you need further information to assist in troubleshooting.
Regards,
I need some assistance in order to identify the root cause of a backup job failing for the reason of: ERROR: Backup of VM 100 failed - job failed with err -125 - Operation canceled
PREVIOUS ISSUE IN DECEMBER AND HOW IT WAS RESOLVED
In December, I started to have problems on a backup job as well with a different error code: job failed with err -5 - Input/output error
It was resolved by reinstalling Proxmox from scratch on the server. It resolved the issue for a few weeks than it came back. I suspended the backup job, and recently the VM as it was decommissioned. Thus until last Thursday, everything was running smoothly.
DETAILS
Please find in attached file some technical information:
- Physical server info
- Basic Promox version and setup
- PVE Version -v
- Journalctl -xe (pertaining to the last occurrence)
- QM CONFIG VM 100 (affected VM)
- smartctl -a for both devices (sda and sdb)
Let me know if you need further information to assist in troubleshooting.
Regards,
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