apt update reports: Unauthorized IP

[KatyComputer]

pmgsubscription get reports an active subcription:
checktime: 1741038519
key: pmgp-114514xxxx
level: p
nextduedate: 2025-03-18
productname: YajuuSenpai
regdate: 2025-03-03 15:48:39
serverid: 4EBA717BFEE76EFF662B345FF372xxxx
status: active
url: https://www.proxmox.com/proxmox-mail-gateway/pricing
Starting system upgrade: apt-get dist-upgrade
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Your System is up-to-date

When I run apt update, I get an unauthorized IP message:
apt update -y
Hit:1 http://ftp.debian.org/debian bookworm InRelease
Hit:2 http://security.debian.org/debian-security bookworm-security InRelease
Get:3 https://pkgs.tailscale.com/stable/debian bookworm InRelease
Hit:4 http://ftp.debian.org/debian bookworm-updates InRelease
Hit:5 http://download.proxmox.com/debian/pmg bookworm InRelease
Err:6 https://enterprise.proxmox.com/debian/pmg bookworm InRelease
401 Unauthorized [IP: 170.130.165.90 443]
Ign:7 https://repo.avcdn.net/linux-av/deb debian-bookworm InRelease
Hit:8 https://repo.avcdn.net/linux-av/deb debian-bookworm Release
Get:9 https://repo.avcdn.net/linux-av/deb debian-bookworm Release.gpg [854 B]
Ign:9 https://repo.avcdn.net/linux-av/deb debian-bookworm Release.gpg
Reading package lists... Done
E: Failed to fetch https://enterprise.proxmox.com/debian/pmg/dists/bookworm/InRelease 401 Unauthorized [IP: 170.130.165.90 443]
E: The repository 'https://enterprise.proxmox.com/debian/pmg bookworm InRelease' is no longer signed.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.

Where have I gone wrong?

 

[shbaek]

pmgsubscription get reports an active subcription:
checktime: 1741038519
key: pmgp-114514xxxx
level: p
nextduedate: 2025-03-18
productname: YajuuSenpai
regdate: 2025-03-03 15:48:39
serverid: 4EBA717BFEE76EFF662B345FF372xxxx
status: active
url: https://www.proxmox.com/proxmox-mail-gateway/pricing
Starting system upgrade: apt-get dist-upgrade
Reading package lists... Done
Building dependency tree... Done
Reading state information... Done
Calculating upgrade... Done
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.

Your System is up-to-date

When I run apt update, I get an unauthorized IP message:
apt update -y
Hit:1 http://ftp.debian.org/debian bookworm InRelease
Hit:2 http://security.debian.org/debian-security bookworm-security InRelease
Get:3 https://pkgs.tailscale.com/stable/debian bookworm InRelease
Hit:4 http://ftp.debian.org/debian bookworm-updates InRelease
Hit:5 http://download.proxmox.com/debian/pmg bookworm InRelease
Err:6 https://enterprise.proxmox.com/debian/pmg bookworm InRelease
401 Unauthorized [IP: 170.130.165.90 443]
Ign:7 https://repo.avcdn.net/linux-av/deb debian-bookworm InRelease
Hit:8 https://repo.avcdn.net/linux-av/deb debian-bookworm Release
Get:9 https://repo.avcdn.net/linux-av/deb debian-bookworm Release.gpg [854 B]
Ign:9 https://repo.avcdn.net/linux-av/deb debian-bookworm Release.gpg
Reading package lists... Done
E: Failed to fetch https://enterprise.proxmox.com/debian/pmg/dists/bookworm/InRelease 401 Unauthorized [IP: 170.130.165.90 443]
E: The repository 'https://enterprise.proxmox.com/debian/pmg bookworm InRelease' is no longer signed.
N: Updating from such a repository can't be done securely, and is therefore disabled by default.

Where have I gone wrong?

The issue occurs because Proxmox Mail Gateway (PMG) is trying to access the enterprise repository but is getting a 401 Unauthorized error, even though your subscription is active. Try the following solutions:

Verify Subscription Key

Run:
bash

pmgsubscription get

Ensure the subscription status is active and matches the registered server.

Manually Refresh the Subscription
bash

pmgsubscription update
apt update

If the issue persists, try rebooting the system and running apt update again.

Check /etc/apt/sources.list.d/ for Incorrect Repositories

Run:
bash

cat /etc/apt/sources.list.d/pmg-enterprise.list

If it contains this line:
nginx

deb https://enterprise.proxmox.com/debian/pmg bookworm InRelease

Try replacing it with:
nginx

deb https://download.proxmox.com/debian/pmg bookworm pmg-no-subscription

Then, run the update again:
bash

apt update && apt upgrade -y

Ensure Your Server IP Matches the Subscription

If your Proxmox instance has a dynamic IP, the subscription check may fail. Verify your external IP:
bash

curl -s ifconfig.me

If different from your registered IP, you may need to contact Proxmox support to update it.

 

[fiona]

@shbaek Please don't spam LLM-generated garbage... it's just a waste of time for people needing to read it... in particular step 3 doesn't make any sense whatsoever if one wants to use the enterprise repository.

@KatyComputer For subscription-related issues, please contact the enterprise support portal: https://my.proxmox.com/en