When I use track I got error message.


Well-Known Member
Oct 15, 2018
I use proxmox mail gateway 5.2-3 version. I got error message when I use track to see mail log.

command '/usr/bin/pmg-log-tracker -v -l 2000 -s 1562050800 -e 1562083200 -n -g' failed: got unexpected data: MSGID: at /usr/share/perl5/PMG/API2/MailTracker.pm line 139. (500)

I has set start time and not too long. I don't know what is this problem.
Sounds like your syslog is corrupted. If a line that starts with 'MSGID:' is encountered, at least a space and then anything other than a space is expected. Your line does not contain anything after 'MSGID:'.


The Proxmox community has been around for many years and offers help and support for Proxmox VE, Proxmox Backup Server, and Proxmox Mail Gateway.
We think our community is one of the best thanks to people like you!

Get your subscription!

The Proxmox team works very hard to make sure you are running the best software and getting stable updates and security enhancements, as well as quick enterprise support. Tens of thousands of happy customers have a Proxmox subscription. Get yours easily in our online shop.

Buy now!